IPad problem

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Level 1

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IPad problem

My iPad opens apps when I have it closed. It will even type letters in texts. It opens FB, photos, email, texts. I have the IPad Air 1st Generation. I use a keyboard that is also a case for my iPad. This is my 2nd iPad and I have had it 1.5 years. This problem began about 4 months ago. I have the most current software 9.3 IOS. When I am done using my iPad, I hit the HOME key and then fold it down over my key board and put in a soft case, Next time I use it it is already open in random apps.

iPad Air, iOS 9.3

Posted on Mar 22, 2016 9:19 AM

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Answer 1

ChitlinsCC

Level 7

21,140 points

Mar 22, 2016 9:46 AM in response to K9pals

What brand/model/year of keyboard? Have you checked battery in it? What about removing the keyboard from the mix to prove it is at fault?

Since this began several months ago, determining the event that immediately preceded the onset of the misbehavior will be difficult - but "cause and effect" is practically 100% certain.

Standard troubleshooting efforts? restart, etc.

Potential sources of Wi-Fi and Bluetooth interference - Apple Support

If you need help with iPhone, iPad, or iPod touch accessories - Apple Support [archived]

http://www.apple.com/support/ipad/contact/ [contact Apple Support]

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Answer 2

babowa

Level 9

78,574 points

Mar 22, 2016 2:11 PM in response to K9pals

How much room is there between the screen and the actual keys on the keyboard when you have it closed? Unless the keys are recessed, then my guess would be that the keys are pressing lightly on the screen and, whenever you put any kind of pressure on it with your fingers/hands from the outside by picking it up, etc., then that area (in this case the app icons) would react by opening. I just spent quite some time researching such keyboards as I'm in the market for one and that is what I noticed. There are some keyboards where the keys are recessed and others where they are not - those will obviously be pressing against the screen when closed.

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