Kriskool

Q: After Upgrading 9.2 iCloud photo library won't work

Hi ! After upgrading my Apple TV totvOS 9.2 my iCloud photo library remains empty though I have thousands of pictures stored on it ! is anyone having the same issue ? Only my shared pictures appear, just as before the upgrade..

thank you

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Posted on Mar 22, 2016 10:05 AM

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Q: After Upgrading 9.2 iCloud photo library won't work

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  • by malum363,

    malum363 malum363 Mar 24, 2016 12:37 PM in response to Kriskool
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 12:37 PM in response to Kriskool

    I Have exactly the same problem. Every other app can see the network. Photos doesn't see it.

  • by Kriskool,

    Kriskool Kriskool Mar 24, 2016 12:58 PM in response to malum363
    Level 1 (26 points)
    Apple TV
    Mar 24, 2016 12:58 PM in response to malum363

    I Partly solved the problem by upgrading my iMac to OS X.11.4. Now I can see all my photos but not the folders with my photo albums in them. Hope that apple does something about this

  • by malum363,

    malum363 malum363 Mar 24, 2016 1:02 PM in response to malum363
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 1:02 PM in response to malum363

    Actually the error message is a tad different:

     

    'No network available.....try again or call Apple Support'

  • by quickdraw08,

    quickdraw08 quickdraw08 Mar 24, 2016 1:08 PM in response to malum363
    Level 1 (30 points)
    Apple TV
    Mar 24, 2016 1:08 PM in response to malum363

    I had this problem, restarting the atv fixed it.

  • by malum363,

    malum363 malum363 Mar 24, 2016 1:10 PM in response to quickdraw08
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 1:10 PM in response to quickdraw08

    Thanks for replying. You know, I tried that and was hopeful that it would work, but it didn't. 

  • by quickdraw08,

    quickdraw08 quickdraw08 Mar 24, 2016 1:13 PM in response to malum363
    Level 1 (30 points)
    Apple TV
    Mar 24, 2016 1:13 PM in response to malum363

    You should probably try a full restore if that's the case. It's not 9.2, or else everyone would experience it.  Have you tried turning photos off in settings and then back on?

  • by malum363,

    malum363 malum363 Mar 24, 2016 1:17 PM in response to quickdraw08
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 1:17 PM in response to quickdraw08

    Yep tried that too.  Next thing to try is 'reset and upgrade' option, off of the Reset menu. Rather a pain, but what can you do.

  • by quickdraw08,

    quickdraw08 quickdraw08 Mar 24, 2016 1:30 PM in response to malum363
    Level 1 (30 points)
    Apple TV
    Mar 24, 2016 1:30 PM in response to malum363

    Yep, it's a major pain!  I've had to do it before, took me over 2 hours to get it setup, download apps, and authorize with networks.

  • by malum363,

    malum363 malum363 Mar 24, 2016 2:54 PM in response to quickdraw08
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 2:54 PM in response to quickdraw08

    All of a sudden, things are working. I was clicking around, then it just started working. I wish I knew what I did that triggered this.  At one point I happened to move the icon, but I can't imagine that had anything to do with it, but who knows.  

     

    Seems that some things gave changed with this release. Photos now looks a lot like the iPhone version.

     

    For me now, double-clicking the 'tv' icon on the remote still brings up the task list.  But I can no longer "close" apps by sliding them upwards. Does that still work for you?

     

    wow Apple has bugs. More like Microsoft every day. I just tried posting this reply and get an error message "user Grayn820 is banned from pposting content".  Holy cow.  That is not my username. And the screen says I am still logged in. I will copy my text to the clipboard and try againl.

     

    YEah that worked. Evidently my session must have timed out, and the app server got me confused with someone else. 

  • by quickdraw08,

    quickdraw08 quickdraw08 Mar 24, 2016 2:59 PM in response to malum363
    Level 1 (30 points)
    Apple TV
    Mar 24, 2016 2:59 PM in response to malum363

    Yes, I can still swipe up to close apps. As long as I don't swipe too fast, I have to do it slowly or it doesn't work, but it did that on 9.1 as well. My problem with photos is that the recent activity bar is gone inside the app. I did a little troubleshooting and found out that the bar does appear if I am subscribed to more than one shared album, but if I delete one and only have one shared album, no recent activity bar.   I only use the photos app for shared albums, not my entire photos collection.   My shared album is also sorted oldest to newest, which is driving me crazy. Who wants to scroll through all those pictures to see the newest?

  • by malum363,

    malum363 malum363 Mar 24, 2016 3:08 PM in response to quickdraw08
    Level 1 (18 points)
    Apple Music
    Mar 24, 2016 3:08 PM in response to quickdraw08

    LOL! You're right -- if i slide *slowly* up, then it works.  I never had to do that before.  Thanks!

     

    I See what you mean about the sorting of the shared albums.   Have to scroll to the bottom to see the latest -- very weird. 

  • by leewilko,

    leewilko leewilko Mar 29, 2016 8:52 AM in response to malum363
    Level 1 (4 points)
    Mar 29, 2016 8:52 AM in response to malum363

    Hi,

     

    I tried all of the above:

     

    Restarted the Apple TV

    Turned on icloud Photos

    Turned it off.

    Still had the error with network.

     

    I completely signed out with my apple ID under accounts/icloud

    One I did this I then signed back in and it started working.

     

    Just enabling and restarting the option was not enough I had to sign out completely and then sign in and then enable iCloud Photo Library and it worked.

    I also had iCloud Photo Sharing turned off.

     

    Let me know if this helps fix your issues?

  • by malum363,

    malum363 malum363 Mar 31, 2016 6:04 PM in response to leewilko
    Level 1 (18 points)
    Apple Music
    Mar 31, 2016 6:04 PM in response to leewilko

    HI,

     

    The issue went away for me, by itself, or if it was something I did, I'm not sure what it was. Your suggestion is a good one.  I was all set to full reset, but it makes more sense to try just logging out of iCloud and logging back in. 

     

    Thanks

  • by Kriskool,

    Kriskool Kriskool Mar 31, 2016 10:50 PM in response to malum363
    Level 1 (26 points)
    Apple TV
    Mar 31, 2016 10:50 PM in response to malum363

    HI everyone again, I must say that the issue went away for me too but I can't really tell why... Except one thing : in the album section, I can see the "Apple default albums" such as landscapes, slow mo, etc....  but I can't see the FOLDERS WITH ALBUMS INSIDE which I created on my Mac. So this section still looks very empty. The weird thing is that all my photos seem to appear in the photos section.

    So are you guys able to see your ALBUM FOLDERS in the album section ?

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