Q: If you update an IPhone and it asks you for the Apple ID and password,what do you do?
I've just updated an Iphone 5s and it is asking for the Apple ID and Apple ID password but the person doesn't know their information. What can i do?
iPhone 5s, iOS 9.3
Posted on Mar 22, 2016 10:23 AM
by Phil0124,Solvedanswer
iPhone
As I said, you may be able to use the iforgot service to recover the ID and password, assuming the E-Mail address they used is still functional.
Other than that, they can take proof of purchase to an Apple Store, and have them restore the iPhone to factory condition.
Posted on Mar 22, 2016 10:47 AM
