After update to itunes 12.3.3.17 can't update apps simultaneously

Question

After update to itunes 12.3.3.17 can't update apps simultaneously

Today on march 22 updated to iTunes 12.3.3.17 as the Appstore showed me this update on Mac OSX included with Safari and 10.10.5 update.

After this update I can't update more than an iOS app at a time from iTunes. If I clic on Update all apps I get the message "Can't purchase XX app, the appstore is unavailable..." but if I update each app one by one everything goes fine and I can update all apps with no problem. This makes update process tedious as I need to clic on each app in order to update. In the download bar that appears when downloading apps the option "simultaneous downloads" is selected as always has been.

Any ideas? Thanks in advance.

iMac (27-inch Mid 2011), OS X Mavericks (10.9.2)

Posted on Mar 22, 2016 11:17 AM

Reply

Answer 1

Teiws

Level 1

82 points

Mar 23, 2016 9:02 AM in response to latiffrommexico

How many apps in total need updates?

If you make a new library by holding option while launching iTunes, and then add half of that amount of apps, does updating all of them work?

Also, are the apps all from the same Apple ID? You should be able to see if you use Get Info and look at the File tab for a few needing updates.

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Answer 2

Mar 24, 2016 1:40 AM in response to Teiws

Hi, thanks a lot for your answer, I think is a version bug.

As my iPhone Appstore shows app updates I update on it and also go to iTunes and update the same apps wich are showing the update mark.

All I use is just one Apple ID, mine.

And no matter how many apps are ready to update, 2 or even 6, the problem is that if I clic on the bottom right button "Update all apps" the message appears "could not purchase XXX app... store is unavailable...please try again later" and cannot advance in the updating all apps process.

I deleted com.apple.itunes.plist form my user folder/preferences and now if I clic "update all apps" it shows the cannot purchase message but closing this message and clic again lets me update the next app, and so on until all apps are updated.

I don't think making a new library is a solution since with the current library everything was working fine until I updated to this new version of iTunes 12.3.3.17.

Best regards

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Answer 3

rivkid

Level 1

4 points

Apr 14, 2016 9:19 PM in response to latiffrommexico

I am having the same issue. After clicking "Update all apps" it will download a few, but then I get an error.

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Answer 4

Lon52

Level 1

9 points

Apr 27, 2016 5:31 AM in response to rivkid

I am having the same problem. Annoying. Can anyone say Android!

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Answer 5

ron_13

Level 1

28 points

May 10, 2016 4:27 PM in response to latiffrommexico

Same issue here, it may be 1, 2, 3 or more apps that need to be updated and I may get the error once or more on any or all apps, also it may take 20 or more attempts to download something.

What's most annoying is having to re-click "Update All Apps", iTunes should make a list of files to be updated and keep trying every 30 seconds until all files are downloaded. In the Download Status it should show there was an error and how long before the next try per file, and it definitely shouldn't make the user do something twice or more to accomplish the same thing.

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Answer 6

ron_13

Level 1

28 points

May 17, 2016 1:40 PM in response to latiffrommexico

iTunes 12.4 same issue, but Apple has added error codes, clearly they know there is an issue

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