Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 6s plus updated to IOS9.3, music app won't work, unable to sync to itunes

I am unable to open the music app, it hangs and jump out when i try to select a song.

My playlist is not able to open. Selecting any option will hang it and it exits.


I am unable to sync to itunes. It says sync session fails to starts.

iPhone 6s Plus, iOS 9.3

Posted on Mar 22, 2016 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2016 12:11 PM

Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything.

4 replies
Sort By: 
Question marked as Top-ranking reply

Mar 22, 2016 12:11 PM in response to ayl0212

Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything.

Reply

iphone 6s plus updated to IOS9.3, music app won't work, unable to sync to itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.