Q: Touch ID Not Working after iOS 9.3 Update
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Sep 17, 2016 1:57 PMby rmcgirr,Exact same issues for my iPad Air 2 after updating and apparently thousands of other people have the same exact issues after the same update yet Apple denies that it has anything to do with the update. They offer no fix, but you can exchange it plus $400 for a new one. Apple is so awesome.
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Sep 19, 2016 6:34 AMby ZiadLabib,i have had the same issues ever since 9.3.3 on my iphone 6. i have tried every single thing possible on the internet. Contacted apple and said to do a restore and issues still persisted. Phone is also out of warranty. Problem is not only that the touch id does not work, but simultaneously that battery is being drained as well. The battery was completely fine before the upgrade. Dont ask or assume that battery was failing already because it wasnt. The battery now drains from 50%-0% in 4 hours even in airplane mode and battery save- every single day!
Today i unplugged the battery and touch id sensor components and put them back in place. Still the same issue. Also installed ios 10 as a last solution to solve this issue- nothing!
It seems with the new iphone apple is going to put this under the rug unless someone can prove this was caused by software update!!
how about another lawsuit?
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Sep 19, 2016 7:13 AMby Opt1mvs,I am having EXACTLY the same problem as you, except the phone is still under warranty (2 years in the EU).
If you close all the background processes (Siri, spotlight search, handoff, location services) , dim the display to minimum and turn off the automatic display lock you will get over 20 hours of standby. Again, this is with display on - so obviously the battery is still very good.
Currently I have submitted the diagnostic files to Apple support and I'm waiting for a reply.
