Q: unable to unlock the mobile after software update

Hi Team,

Just now i have done software update on my apple iphone4s. After the software update completion when i try to unlock the phone it is asking the apple id password. after giving the correct details also im unable to unlock the mobile.

Could you please help me out in this regard on high priority basis.

Thanks

Gavaskar

iPhone 4S, iOS 8.1.3, unable to unlock

Posted on Mar 22, 2016 3:16 PM

I have this question too

Q: unable to unlock the mobile after software update

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by Koppula Gavaskar,

Koppula Gavaskar Mar 22, 2016 11:38 PM in response to Koppula Gavaskar
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Mar 22, 2016 11:38 PM in response to Koppula Gavaskar

Hi Team,

Can anyone respond on the above mail. ASAP.

Thanks,
Gavaskar
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by joe_7399,

joe_7399 Mar 24, 2016 12:14 PM in response to Koppula Gavaskar
Community Specialists

Mar 24, 2016 12:14 PM in response to Koppula Gavaskar

Greetings Koppula Gavaskar,

Thanks for using the Apple Support Communities!

I understand that after updating your iOS device to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.

We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.

If you can't activate your iPhone, iPad, or iPod touch after installing a software update - Apple Support

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Q: unable to unlock the mobile after software update

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by Koppula Gavaskar,

by joe_7399,

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