I have been trying to use the Verizon WiFi calling today and had limited luck. It seems anytime I call a landline number, it gives me a Verizon message saying some numbers do not accept WiFi calls and calls from certain devices. If I call a cell number (on any other carrier), it works perfectly. Anyone else have this issue?
iPhone 6, iOS 9.3
Nope, I've been using this new capability to call landlines over Wi-Fi without any trouble, as well as mobile and VOIP numbers. I can also receive calls over Wi-Fi from a landline (something I did not expect).
When you set it up were you led to Verizon to enter your address and accept the terms of use?
I would think you would need to contact Verizon about that.
When I receive a call from a landline, it still says VZW Wi-Fi on the top of my phone. So it appears I can receive calls from any number over Wi-Fi, just not place them.
One last thing to check ... go to Settings> Cellular> Cellular Data Options> Enable LTE> then select "Voice & Data".
Voice and data is selected. Also, everything appeared to set up properly. I had to enter my 911 address and agree to everything. The same thing is occurring on a coworker's VW iPhone. I've also now tested it on wifi at 3 different locations, all with the same result. Outbound calls to landline numbers get the VW error message. Outbound to cell numbers on any carrier are successful and all inbound calls are successful.
So you are able to successfully call any number you want over the VZW Wi-Fi, including local landline numbers? I contacted apple and they had me reset my settings and then my phone....no success. I contacted Verizon and they told me the people I am calling have phones that aren't compatible...apparently all of them??? With the terrible reception in my office, I was really hoping they could help me.
Yes, so far I've been able to place Verizon Wi-Fi calls to landlines, VOIP, and mobile, and I've received calls from landlines and mobiles over my home Wi-Fi. I have practically zero cell service where I live, especially back in my office, so I'm quite sure I'm actually using Wi-Fi for these conversations (judging by both the call quality and the "VZW Wi-Fi" icon). I'm using a 6S Plus BTW.
Good news! I solved my issue myself. So if anyone else has this issue, here is what you need to know. You must dial the area code of the number you are calling. When I dial the area code, I can call any number I want over Wi-Fi. Hope this helps someone else.
Good find, but odd ... I can't remember the last time that I could dial without an area code, I thought that was mandatory across the US. Perhaps it is only in densely populated areas.
That is sort of what lead me to the solution. I was thinking about my days with t-Mobile, or whatever it was called about 12 years ago. You had to dial an area code, even for local calls. So it made me think that maybe using wifi, the system doesn't know where I am calling from. I could be in California today and Florida tomorrow and using the Wifi, it isn't aware of my location. So I tried dialing the area code and it worked. But in my area using a cellular connection, with Verizon or AT&T, you do not have to dial an area code first.
yes that did it for me. i even got the msg when i was calling other cellular #'s as well. it was only ones where i didnt dial an area code. thanks for the tip
verizon wifi calling
