Safari won't open any links and then freezes/crashes

I am having the same problem (can not open links in e-mail) on an iPhone 6 after upgrading to IOS 9.3 today. I have tried all recommended remedies on this support page and found elsewhere to no avail.

this not a solution. continues to freeze on mail, iMessage, ecc...

I have this problem on iPAD iOS 9.2.1 und not in iPhone iOS 9.2.1.

Disabling Javascript is a sucessfull workaround

same problem here: IOS 9.3 iPhone 6s Plus. Links not clickable in Safari, and not from other apps either. cannot open URLs from Facebook app, from iMessage, etc. This is ridiculous, Apple!

I too have the problem that links in Safari no longer work after iOS9.3 update. 😠

It's so good that people make suggestions like 'disable Javascript', but really this is not a solution. Half of the sites you visit will probably not work properly.

Suggestions like 'Use Chrome/Firefox' are also just a distraction - they are using the same underlying browser. So although (for example) Chrome will allow you to more easily open links in a new tab, this also isn't a solution. Clicking on links after searching simply will not work.

And of course then we get the 'Restore/Reinstall' iOS9.3. Really? This is rather akin to replacing the engine in your car every time you run out of gas. And worse still: It won't solve anything. This is a new bug, introduced by Apple engineers in the release, and it is almost incomprehensible that the engineering team didn't spot it as part of their QA. I do hope that instead of enjoying a great Easter break, that they are slaving way on iOS 9.3.1. With fixes. Producing poorly controlled OS releases (thank heavens I have not yet tried to update any of my 'older' iOS devices) damages the reputation of Apple, and turns fairly expensive digital devices into shiny coasters. If - like me - you use your iPhone / iPad extensively as browser, Apple has simply made it useless. It needs fixing, and fast.

No: my post doesn't provide a solution. Only one organization can do that: The Apple engineering team. Get to it.

Struggling with the same issue since yesterday On IPad pro. Apple support couldn't solve it neither announce an update. Add to that an old Iphone that got stuck with the same upgrade...

Back to IPad2. thanks Apple. Since the beginning of the year, after 6 macs 9 iPhones 3IPods and 2 IPads plus all the "cheap" stuff added on, thinking of some other brands for all the family...

HI,

iv had the same issue and have found that it is an issue with iOS 9.3. There's a workaround however that worked for me which i found:

Go to settings....safari...scroll down to the bottom to advanced....then turn off JavaScript.

Reboot the handset and should work for the time being. Obviously sites don't look as nice but at least it works for the minute while another update is released.

HOpe this helps

I've been reading this thread and some related threads, and I have another workaround to try. Please note that I have not experienced the issue myself, so this is purely speculative, and feel free to ignore this post. 🙂

Data:

• Folks who perform a full restore report the issue being fixed for a while, but then the issue returns.
• Not everyone is experiencing this issue.
• Some folks have one device that experiences the issue, and another device that does not.
• At least one user reported removing the Wikipedia app, then rebooting, solved the issue for them.

Hypothesis: The more apps that are installed on a device, the more likely you are to encounter this issue. If the folks who did a full restore had a large number of applications, the apps would not all be restored immediately after the final reboot in the restore sequence, so the issue would not reproduce initially. However, after all (or most) apps are done restoring, the issue may return due to the large number of applications present.

Question: Does everyone experiencing the issue think they have a relatively large number of applications installed? (I don't know of a menu in Settings that tells you exactly how many apps are installed. Does iTunes give this information if you sync to a PC or Mac?)

Experiment:

1. Try deleting apps that you don't use anymore. (NOTE: Deleting apps will also delete their settings, so if you re-install later, none of your preferences for that app will be saved.) To delete applications, press-and-hold on an app on the Home Screen until it starts to jiggle, then tap the "X" in the upper left-hand corner of the app icon.
2. Power off/power on your iPhone, iPad or iPod touch by holding the Power button until the slider appears, then swipe the slider. Wait for the spinning gear to disappear, then hold the Power button again until this screen turns on with the Apple logo.
3. Check to see if the issue still occurs.

Notes: If removing apps does fix the issue for some folks, the number of apps required to reproduce the issue may vary by type of device, or even the set of apps installed, so it may be difficult to figure out an exact threshold of apps installed to workaround the issue.

Hope this helps!

The problem came straight after 9.3 . i have 1160 apps on my 6s plus 128 so that's mean that maybe people's with very large app library rhey will have this issue. For those peoples I advice to reinstall Wikipedia and try again in safari . This solve my problem .

Anyway am not believe that this happen coze Wikipedia app I think if we delete any app from the installed and reinstall will be solved .

I have same issue PLEASE FIX

Delete Wikipedia and reinstall or some othe app

After 2 hours at the Genius bar, 2 full reset and restores (which did not resolve the issue) and 3 layers of escalation later, the last recommendation was to do a full reset and SET UP THE DEVICE AS NEW. This is not a fix, this is a "we don't know what's wrong and don't want to look into it so just start over with a new phone." They maintain there is nothing wrong with IOS 9.3 but instead, encryptions may have gotten screwed up during the install if updated over "spotty wifi." Apparently you cannot restore to a previous version that was backed up AFTER the 9.3 update because whatever got screwed up was most likely also backed up. Sadly, I was sent home with a completely wiped phone running 9.3 (which seemed to fix the issue) but had to manually restore the phone.

I tested restoring to the earliest backup I had in my phone which was right after the 9.3 update and my phone worked for a few hours before safari started crashing again. Unfortunately I don't have a backup PRIOR to the update or else I'd try that to see if it would fix the phone altogether. May be worth trying though for those who can locate an earlier backup.

I can't believe no-one from Apple has looked into the issue. Very fraustrating.

I have had the same problem with links in email etc. The screen freezes and the only way back is to double click the home button and swipe up to close the email. Have tried rebooting to no avai. this needs iOS update ASAP as the issue has only occurred since upgrade to 9.3. All the suggestions so far appear to be temporary fixes. SO APPLE SORT THIS OUT NOW.

I too have the exact same issues and do not have many apps on my iPhone - I tend to use the basic things like email and Safari so it's a bit frustrating that those aren't working.

Another issue I'm having is that when you hold-click on a link to "open in a new tab" or to "copy" text - that also freezes Safari.