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All replies
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Helpful answers
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Mar 22, 2016 4:48 PM in response to paulfrombarryby Lawrence Finch,Which password won't it accept? Your screen unlock password? Your iCloud password? Your iTunes Store password? Your Facetime password? Your encrypted backup password?
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Mar 24, 2016 9:33 AM in response to paulfrombarryby joe_7399,Greetings paulfrombarry,
Thanks for using the Apple Support Communities!
I understand that after updating your iOS device to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.
We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.
Best
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Mar 24, 2016 11:25 AM in response to Lawrence Finchby paulfrombarry,Sorry for not replying straight away Lawrence , a few things cropped up in the meantime . Its the iCloud password only.
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Mar 24, 2016 11:26 AM in response to joe_7399by paulfrombarry,My device is listed , but do I follow the other options now?
