PLEASE HELP!

I just got this phone yesterday off ebay. When i first put it in service the network was working great. Then around 5 it just stopped out of the blue. Its been searching for cellular data for hours now. Ive restored the phone, restored network settings , i turn airplane mode on and off and finally o removed the SIM card.......and nothing.

iPhone 6, iOS 9.3

Posted on Mar 22, 2016 8:48 PM

Reply
3 replies

Mar 24, 2016 8:44 AM in response to ladye9676

Hi ladye9676,
Sorry to hear about your troubles with getting cellular service on your iPhone. Let's see what else can be done to get this sorted out.
Based off the troubleshooting that you have already done, your next step would be to contact your carrier to see if there are any issue on their end with your account. I would also make sure that your iPhone can support the carrier that you are using. Take a look at the article below to check against what you have already done.
If you can‘t connect to a cellular network or cellular data
https://support.apple.com/en-us/HT201415

Have a good idea

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PLEASE HELP!

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