Coachmont52
Level 1 (0 points)

Q: How can I activate my i-Pad

How can I activate my i-Pad

After up-dating this afternoon my normal apple ID doesn't work, I get an error message that says " _ _ _ cannot be used to unlock this i-Pad" I tried the e-mail that was used to set it up originally [I think - it's been so long now and I've been forced to change things so many times - I'm not real sure]

iPad 2, iOS 9.3, latest system for i-pads

Posted on Mar 22, 2016 10:30 PM

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Coachmont52

Q: How can I activate my i-Pad

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  • by norm123,

    norm123 norm123 Mar 24, 2016 10:32 AM in response to Coachmont52
    Community Specialists
    Mar 24, 2016 10:32 AM in response to Coachmont52

    Hey Coachmont52,

    I understand that you are having an issue with activating your iPad after updating it to the latest version of iOS. I can help you out with that. 

    I would first verify that you are using the right account as you said that you are unsure as it has been awhile that you have used it. The best place to check is going to iCloud.com and looking for devices associated with that account. Take a look at the article below for this and additional troubleshooting options to get you up and running. 

    If you can‘t activate your iPhone, iPad, or iPod touch after installing a software update
    https://support.apple.com/en-us/HT206203

    Take it easy

  • by MichelPM,

    MichelPM MichelPM Mar 24, 2016 12:08 PM in response to Coachmont52
    Level 6 (14,279 points)
    iPad
    Mar 24, 2016 12:08 PM in response to Coachmont52

    There is a known issue/glitch with Apple's activation servers.

    Apple, I believe, has acknowledged and recognized this issue with activation server difficulties with certain iPad models and have stated that they are working on this issue and that it will be resolved as soon as possible.

    Hopefully sooner.


    It is affecting mostly iPad 2 models, but users with iPad 3,4 and 1st gen iPad Mini models are, also, reporting the same issue.


    Currently there are limited workarounds to circumvent this issue and those workarounds have not worked for every iDevice having the Activation Server issue.

    At this time, there is nothing anyone can really do to help rectify this issues for all those that have encountered this.

    This is clearly an Apple related issue/problem that needs time for them to sort out.