Q: Updated my apple iphone and now it's locked me out
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Mar 23, 2016 12:20 AMby thunderzzz,Can you describe the issue in more details? Does it tell you your phone has activation lock and requires the id of previous owner?
You need to contact the seller and ask him to remove this iPhone from his list of devices. Otherwise, your iPhone will be a useless brick.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
If you forgot your Apple id:
Check these articles and follow the instructions.
If you forgot your Apple ID - Apple Support
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Mar 23, 2016 12:30 AMby tiggers01,This is my phone I got it brand new. I did a reset on it when it asked me to and now it won't let be back in at all:( I get ACTIVATE IPHONE) then it say's " this phone is liked to Apple ID. Enter the Apple ID and password that were used to set up this phone (z.....@iclould.com) which I don't remember any of it. I have gone to the web sight a lot of times and reset my password and I enter it in my phone and it keeps saying NO.
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Mar 24, 2016 2:17 PMby joe_7399,Greetings tiggers01,
Thanks for using the Apple Support Communities!
I understand that after updating your iPhone to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.
We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.
Best
