My computer worked just fines as before. This pixalation on finder and freezing happened after I installed little snitch. I have uninstalled this program right after i found out it is doing to my computer.
Did I do something wrong here? or little snitch program is not good for mac?
I am so stressed.
Run this test and post its results here.
Thank you for your attention. I though I would not get any answers for few days! Thank you Thank you
So I ran the EtreCheck.
This was the result
-------------------------------------------------------------------------------- ---------
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-23 10:40:30
Download EtreCheck from https://etrecheck.com
Runtime 2:50
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Hardware Information:ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software:ⓘ
OS X Mavericks 10.9.5 (13F34) - Time since boot: less than an hour
Disk Information:ⓘ
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (378.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
GenesysLogic USB2.0 Hub
Generic USB Storage
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Adware:ⓘ
/Applications/InstallMac
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
~/Library/Safari/Extensions/Omnibar.safariextz
6 adware files found. [Remove]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 145 Apple tasks
[running] 33 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 50 Apple tasks
[loaded] 138 Apple tasks
[running] 61 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-22) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-05-21) [Support]
[running] com.rosettastone.rosettastonedaemon.plist (2013-03-26) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist (2012-05-21) [Support]
[loaded] com.adobe.fpsaud.plist (2016-03-07) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
User Launch Agents:ⓘ
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.Service.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist (2014-06-13) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-22) [Support]
[loaded] com.genieo.completer.download.plist (2015-01-05) Adware! [Remove]
~/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS
[loaded] com.genieo.completer.ltvbit.plist (2015-01-05) Adware! [Remove]
~/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS
[running] com.genieo.completer.update.plist (2015-01-05) Adware! [Remove]
~/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[not loaded] com.spotify.webhelper.plist (2013-08-18) [Support]
User Login Items:ⓘ
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
DaumLiveAgent Application (/Applications/DaumLive/DaumLiveAgent.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Amazon Cloud Drive App Application (/Applications/Amazon Cloud Drive App.app)
Other Apps:ⓘ
[loaded] 0x7fabb3b00e80.mach_init.Inspector
[running] [0x0-0x1d01d].com.linebreak.CloudAppMacOSX
[running] [0x0-0x32032].com.etresoft.EtreCheck
[running] com.BlueStacks.AppPlayer.Agent.71312
[running] com.amazon.clouddrive
[running] com.amazon.clouddrive.mac.89264
[running] com.getdropbox.dropbox.30480
[running] com.google.Chrome.71840
[running] com.google.GoogleDrive.76240
[running] com.google.android.mtpagent.71664
[loaded] com.linebreak.CloudLoginHelper
[loaded] 438 Apple tasks
[running] 291 Apple tasks
Internet Plug-ins:ⓘ
FlashPlayer-10.6: 21.0.0.182 - SDK 10.6 (2016-03-10) [Support]
QuickTime Plugin: 7.7.3 (2016-01-08)
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-10) Outdated! Update
AdobePDFViewer: 10.0.0 (2012-03-22) [Support]
CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.5 (2013-05-13) [Support]
Default Browser: 537 - SDK 10.9 (2016-01-08)
SharePointBrowserPlugin: 14.2.2 - SDK 10.6 (2012-06-07) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-07) [Support]
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2012-03-22) Check version
User internet Plug-ins:ⓘ
BlueStacks Install Detector: 0.3.6 - SDK 10.7 (2014-06-13) [Support]
Safari Extensions:ⓘ
Omnibar (2014-09-23) Adware! [Remove]
OpenIE (2013-01-06)
3rd Party Preference Panes:ⓘ
Flash Player (2016-03-07) [Support]
Jitouch (2011-08-01) [Support]
Tuxera NTFS (2012-07-26) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 620.42 GB
Destinations:
Mac Companion [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 620.42 GB X 3)
Top Processes by CPU:ⓘ
41% mdworker(6)
2% fontd
2% WindowServer
1% mds
1% Finder
Top Processes by Memory:ⓘ
840 MB kernel_task
311 MB Google Chrome Helper(3)
180 MB Google Chrome
164 MB Dropbox
164 MB Google Drive
Virtual Memory Information:ⓘ
12.00 GB Free RAM
3.85 GB Used RAM (2.02 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Mar 23, 2016, 10:32:27 AM Self test - passed
Mar 23, 2016, 03:05:25 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-030525_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Mar 23, 2016, 02:46:00 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-024600_[redacted].crash
Mar 23, 2016, 02:45:01 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-024501_[redacted].crash
-------------------------------------------------------------------------------- -------------------
Thank you in advance to look after my problem.
You have installed genieo adware plugins/extensions.
Download and run mac antimalware tool : https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social
Do you think that it was accidentally erased? when I installed little snitch? Or is it out dated? If not why do you think this is happening?
Thank you again for your answer!
What was erased? I would recommend to run antimalware tool or remove Adware components manually. This should help.
I am sorry I've got confused.
I installed antimalware tool and removed adwares that it picked up. I restarted my computer again, it still crashes.
Now I checked again with EtreCheck
I am getting this.
-----------------------
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-23 11:03:45
Download EtreCheck from https://etrecheck.com
Runtime 1:30
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Hardware Information:ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software:ⓘ
OS X Mavericks 10.9.5 (13F34) - Time since boot: less than an hour
Disk Information:ⓘ
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (378.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
GenesysLogic USB2.0 Hub
Generic USB Storage
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 143 Apple tasks
[running] 35 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 50 Apple tasks
[loaded] 136 Apple tasks
[running] 63 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-22) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-05-21) [Support]
[running] com.rosettastone.rosettastonedaemon.plist (2013-03-26) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist (2012-05-21) [Support]
[loaded] com.adobe.fpsaud.plist (2016-03-07) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-03-23) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
User Launch Agents:ⓘ
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.Service.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist (2014-06-13) [Support]
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist (2014-06-13) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-22) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[not loaded] com.spotify.webhelper.plist (2013-08-18) [Support]
User Login Items:ⓘ
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
DaumLiveAgent Application (/Applications/DaumLive/DaumLiveAgent.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Amazon Cloud Drive App Application (/Applications/Amazon Cloud Drive App.app)
Other Apps:ⓘ
[loaded] 0x7ff61160c8d0.mach_init.Inspector
[running] [0x0-0x1e01e].com.linebreak.CloudAppMacOSX
[running] [0x0-0x6006].com.google.Chrome
[running] com.BlueStacks.AppPlayer.Agent.71312
[running] com.amazon.clouddrive
[running] com.amazon.clouddrive.mac.89264
[running] com.etresoft.EtreCheck.85392
[running] com.getdropbox.dropbox.30480
[loaded] com.google.Chrome.71840
[running] com.google.GoogleDrive.76240
[running] com.google.android.mtpagent.71664
[loaded] com.linebreak.CloudLoginHelper
[loaded] 434 Apple tasks
[running] 301 Apple tasks
Internet Plug-ins:ⓘ
FlashPlayer-10.6: 21.0.0.182 - SDK 10.6 (2016-03-10) [Support]
QuickTime Plugin: 7.7.3 (2016-01-08)
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-10) Outdated! Update
AdobePDFViewer: 10.0.0 (2012-03-22) [Support]
CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.5 (2013-05-13) [Support]
Default Browser: 537 - SDK 10.9 (2016-01-08)
SharePointBrowserPlugin: 14.2.2 - SDK 10.6 (2012-06-07) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-07) [Support]
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2012-03-22) Check version
User internet Plug-ins:ⓘ
BlueStacks Install Detector: 0.3.6 - SDK 10.7 (2014-06-13) [Support]
Safari Extensions:ⓘ
OpenIE (2013-01-06)
3rd Party Preference Panes:ⓘ
Flash Player (2016-03-07) [Support]
Jitouch (2011-08-01) [Support]
Tuxera NTFS (2012-07-26) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 620.43 GB
Destinations:
Mac Companion [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 620.43 GB X 3)
Top Processes by CPU:ⓘ
9% Google Chrome Helper(4)
7% WindowServer
4% fontd
3% Google Chrome
2% Dock
Top Processes by Memory:ⓘ
790 MB kernel_task
573 MB Google Chrome Helper(5)
197 MB Google Chrome
164 MB Dropbox
164 MB Google Drive
Virtual Memory Information:ⓘ
12.00 GB Free RAM
4.04 GB Used RAM (1.51 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Mar 23, 2016, 10:54:19 AM Self test - passed
Mar 23, 2016, 03:05:25 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-030525_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Mar 23, 2016, 02:46:00 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-024600_[redacted].crash
Mar 23, 2016, 02:45:01 AM ~/Library/Logs/DiagnosticReports/Finder_2016-03-23-024501_[redacted].crash
-------------------------------
I don''t see any adware anymore but still freezes when I open finder and also pixelated
I have used Little Snitch for years and, assuming that you got it directly from the developer, it is not the cause of your problem.
Little Snitch developer site -> https://www.obdev.at/products/littlesnitch/index.html
What is DaumLiveAgent?
Thank you for your respond Duane,
that is one of Korean Video player. I have been using this few years. I am sure that is not the problem.
Now, my mac going crazy by opening up all those different apps such as powerpoint, word, safari, notes.etc that I did not even click to open.
While I was typing this message to you, it opened up several times... but why? it worked just fine before I installed little snitch.....
What model iMac do you have (model year, screen size)?
I installed little snitch and my computer freezes or pixalated when I open up finder.
