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Mar 23, 2016 12:24 AM in response to orsolyafromleuvenby thunderzzz,You need to remove iPhone from the list of devices if you no longer use certain e-mail to avoid further issues.
Check these articles and follow the instructions.
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
https://iforgot.apple.com/appleid
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Mar 23, 2016 12:37 AM in response to thunderzzzby orsolyafromleuven,Thank you for answering!
It is not between my list of devices, only my ipad is there if I sign in with my new email address and go to the Find my iPhone page. The phone was linked to an old email when it was set up in the beginning, which is not active anymore. -
Mar 23, 2016 12:44 AM in response to orsolyafromleuvenby thunderzzz,If you are planning to change your mail or no longer use it always remove your phone from the list of devices under that Apple id to avoid further issues.
In this case I would suggest to contact Apple customer support:
https://www.apple.com/support/iphone/contact/