chi101aa

Q: Different available free space as per iPhone & iTunes

My iPhone shows free available storage as 27.60GB but when connected to iTunes, iTunes shows free available storage as 32.66GB. Which one should I believe?

iPhone 6s, iOS 9.3

Posted on Mar 23, 2016 12:42 AM

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Q: Different available free space as per iPhone & iTunes

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  • by judysings,

    judysings judysings Mar 24, 2016 12:22 PM in response to chi101aa
    Community Specialists
    Mar 24, 2016 12:22 PM in response to chi101aa

    Hi chi101aa,

    Thanks for your question.  The resource below explains why you may see a difference in available space on the iPhone and in iTunes on your computer.  I'd go with the space that is showing on your iPhone.

    Check your storage on your iPhone, iPad, and iPod touch

    If storage amounts on an iOS device differ from what you see reported in iTunes

    Since iTunes categorizes cached files as Other, reported usage for Music or Videos might differ. To view usage on your iOS device, go to Settings > General > Usage > Manage Storage.

     

    Have a great day!