apple id

👿After the firmware update 9.3 will prompt you for your Apple ID , which I do not remember . I am the sole owner of the phone . packaging and receipt are available. Help me please , do not want to throw the phone out of such nonsense😢

iPhone 5s, iOS 9.3

Posted on Mar 23, 2016 5:24 AM

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4 replies

Mar 23, 2016 6:05 AM in response to prasolovmihail

You've checked to see if you are still logged into the account anywhere and you don't have any of the accounts downloads anywhere ? If you still can't find it, and if you were the original purchaser of the phone (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/contact/) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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apple id

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