sjoerd168

Q: URL load keeps stalling

When I try to load a webpage in Safari version 9.0.3 (11601.4.4), the URL keeps stalling. This happens about ten times a day and is incredibly annoying. It can't be wifi, because loading the exact same webpage at the exact same time does work. I already cleared my history and cookies etc, does anyone know what to do next? (iOS version 10.11.3)

MacBook Pro (Retina, 13-inch,Early 2015)

Posted on Mar 23, 2016 6:53 AM

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Q: URL load keeps stalling

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  • by sjoerd168,

    sjoerd168 sjoerd168 Mar 23, 2016 6:56 AM in response to sjoerd168
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    Mar 23, 2016 6:56 AM in response to sjoerd168

    I meant loading the exact same webpage on my phone btw.

  • by lllaass,

    lllaass lllaass Mar 23, 2016 7:31 AM in response to sjoerd168
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    Mar 23, 2016 7:31 AM in response to sjoerd168

    Is it only one webpage/domain?

  • by sjoerd168,

    sjoerd168 sjoerd168 Mar 23, 2016 7:54 AM in response to lllaass
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    Mar 23, 2016 7:54 AM in response to lllaass

    No, it seems to be completely random. Rebooting helps sometimes, but only for a while.

  • by lllaass,

    lllaass lllaass Mar 23, 2016 8:02 AM in response to sjoerd168
    Level 10 (190,755 points)
    Apple Watch
    Mar 23, 2016 8:02 AM in response to sjoerd168

    Have you tried another browser?

    Have you tried a wired connection if you are using wifi?

    If wifi, when slow/stalled press and hold the Option key and then click on the wifi icon in menu bar. Post screenshot of the window that opens.

  • by sjoerd168,

    sjoerd168 sjoerd168 Mar 23, 2016 8:43 AM in response to lllaass
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    Mar 23, 2016 8:43 AM in response to lllaass

    I haven't tried another browser yet. Could you suggest a browser that works in iOs? I haven't tried a wired connection, the cable is used by someone else where I live. But still I'm pretty sure it's not wifi, since loading URL's on my smartphone does work.

  • by lllaass,

    lllaass lllaass Mar 23, 2016 8:48 AM in response to sjoerd168
    Level 10 (190,755 points)
    Apple Watch
    Mar 23, 2016 8:48 AM in response to sjoerd168

    iOS is used on iPhones, iPad and iPod touches. Mac computers use the OSX operating systems.

    I myself like the Google's Chrome browser. Other like FireFox.

  • by Linc Davis,

    Linc Davis Linc Davis Mar 23, 2016 4:16 PM in response to sjoerd168
    Level 10 (208,037 points)
    Applications
    Mar 23, 2016 4:16 PM in response to sjoerd168

    When Safari stops responding, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by sjoerd168,

    sjoerd168 sjoerd168 Mar 24, 2016 8:50 AM in response to Eric Root
    Level 1 (0 points)
    Mar 24, 2016 8:50 AM in response to Eric Root

    Thanks for the help everyone! I installed a new browser and it seems to be working better now!