deann821
Level 1 (0 points)

Q: ios 9 upgrade and wifi


I updated my 5c this morning and now I am unable to connect to wifi.  Still connect to the internet using cellular data but no wifi connection.  Help?

iPhone 5c, iOS 9.3

Posted on Mar 23, 2016 7:29 AM

by thunderzzz,Solvedanswer
thunderzzz thunderzzz
Level 6 (8,379 points)
Notebooks
A:

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051


Reset your network settings.


Settings - General - Reset - Reset Network Settings


Reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.


Alternatively, you may go to Settings - General - Reset - Reset All Settings

Posted on Mar 23, 2016 9:07 AM

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deann821

Q: ios 9 upgrade and wifi

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  • Helpful answers

  • by thunderzzz,Solvedanswer

    thunderzzz thunderzzz Mar 23, 2016 9:07 AM in response to deann821
    Level 6 (8,379 points)
    Notebooks
    Mar 23, 2016 9:07 AM in response to deann821

    Take a look at this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings