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Could not load Security & Privacy preference pane.

Whenever I try to open Security and privacy pane, it says "Could not load Security & Privacy preference pane."


It occurred about a year ago but it went away...until now.


Does anyone know how to fix this?


Thanks

MacBook Air, iOS 9.3

Posted on Mar 23, 2016 8:36 AM

Reply
9 replies

Mar 23, 2016 2:19 PM in response to jikim97

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Mar 23, 2016 2:47 PM in response to Linc Davis

not sure if i did it right:


2016-03-23 5:32:37.338 PM locationd[35301]: Error reading file /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist: Error Domain=NSCocoaErrorDomain Code=257 "The file “cache.plist” couldn’t be opened because you don’t have permission to view it." UserInfo={NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.pli st, NSUnderlyingError=0x7f9622c059f0 {Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied"}}

2016-03-23 5:32:37.338 PM locationd[35301]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin

2016-03-23 5:32:37.339 PM locationd[35301]: Error reading file /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/stats.plist: Error Domain=NSCocoaErrorDomain Code=257 "The file “stats.plist” couldn’t be opened because you don’t have permission to view it." UserInfo={NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/stats.pli st, NSUnderlyingError=0x7f9622d11780 {Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied"}}

2016-03-23 5:32:37.341 PM locationd[35301]: Error reading file /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/network.plist: Error Domain=NSCocoaErrorDomain Code=257 "The file “network.plist” couldn’t be opened because you don’t have permission to view it." UserInfo={NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/network.p list, NSUnderlyingError=0x7f9622f05fe0 {Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied"}}

2016-03-23 5:32:37.348 PM locationd[35301]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14

2016-03-23 5:32:37.349 PM diagnosticd[125]: error evaluating process info - pid: 35301, puniqueid: 35301

2016-03-23 5:32:37.349 PM com.apple.xpc.launchd[1]: (com.apple.locationd[35301]) Service exited due to signal: Segmentation fault: 11

2016-03-23 5:32:37.350 PM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

2016-03-23 5:32:40.000 PM kernel[0]: Sandbox: AssetCacheLocato(35302) deny(1) mach-lookup com.apple.lsd.mapdb

2016-03-23 5:32:40.241 PM AssetCacheLocatorService[35302]: LaunchServices: received XPC_ERROR_CONNECTION_INVALID trying to map database

2016-03-23 5:32:40.241 PM AssetCacheLocatorService[35302]: LaunchServices: disconnect event received for service com.apple.lsd.mapdb

Mar 23, 2016 2:38 PM in response to jikim97

This procedure will delete certain temporary and cache files. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

Please back up all data and read this whole message before doing anything.

Triple-click anywhere in the line below on this page to select it:

/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with a subfolder selected. The subfolder has a long name beginning with "zyx" and ending with "6d". Move that subfolder to the Trash. Don't move any of the other subfolders with similar names. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Could not load Security & Privacy preference pane.

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