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All replies
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Helpful answers
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Mar 23, 2016 9:36 AM in response to darlenecpcby elcpu,What do you mean by reset? Could you provide more details on what your are trying to do?
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Mar 23, 2016 9:42 AM in response to elcpuby darlenecpc,My phone updated last night. When I went to log in I put in the wrong password. I finally got it reset but the phone is still telling me it is wrong? What do I do now?
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Mar 23, 2016 9:49 AM in response to darlenecpcby elcpu,I still don't understand what you mean by "I finally got it reset". Are you referring to the passcode to open the phone or the password for your Apple ID? If you don't remember either of these try:
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Mar 23, 2016 9:57 AM in response to elcpuby darlenecpc,I did get help from Support and changed my Apple password on my computer. The phone tells me it is an incorrect Apple ID.
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Mar 23, 2016 10:05 AM in response to darlenecpcby javaliga,Maybe one of these articles will help:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
Change your Apple ID - Apple Support
What to do after you change your Apple ID email address or password - Apple Support
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
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Mar 23, 2016 10:17 AM in response to darlenecpcby elcpu,What are you trying to do and what is not working now? The more details the better.