After last update iphone does not accept Apple-ID anymore

Question

UlkigerPimpf Author

Level 1

9 points

After last update iphone does not accept Apple-ID anymore

iPhone 5s, iOS 9.3

Posted on Mar 23, 2016 10:13 AM

Reply

Answer 1

javaliga

Level 10

120,179 points

Mar 23, 2016 10:18 AM in response to UlkigerPimpf

What exactly do you mean by "does not accept" anymore? What error message do you get? Are you the ORIGINAL owner of the phone or did you buy it used? If it is a second hand phone you may have run into activation lock:

Turn off Find My iPhone Activation Lock - Apple Support

Reply

Answer 2

UlkigerPimpf Author

Level 1

9 points

Mar 23, 2016 12:09 PM in response to javaliga

It is my iPhone, I bought it new.

I allready read, that there is a problem with older phones and iPads (2). My iPhone is connected to my Apple-ID. The warning-text tells me, that my phone is configurated with another ID. A support told me to disconnect the phone from the cloud - no use. To connect it to iTunes had no use neither.

Reply

Answer 3

Mar 23, 2016 12:29 PM in response to UlkigerPimpf

same problem

Reply