kcmatt78

Q: updated to OS9 on ipod touch, can't activate because can't remember my old email and password.  Any suggestions?  Thanks!

I updated my 3 year old ipod touch to the latest 9.3 and am stuck at the activation phase.  I cannot remember the old email, the one they half covered is one I haven't used in such a long time, I no longer have that service but after trying many attempts at guessing the password, it told me I couldn't use that email address. I obviously cannot remember the password.  I went online and changed my Apple ID and password but this didn't correct the problem, either.  Any ideas? Thanks!

iPod touch, iOS 9.3, Activation

Posted on Mar 23, 2016 11:59 AM

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Q: updated to OS9 on ipod touch, can't activate because can't remember my old email and password.  Any suggestions?  Thanks ... more

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