Safari 9.1 Update Issue

Question

Level 1

8 points

Safari 9.1 Update Issue

I have this occur on random websites, and they're safe websites. Sometimes it will recover itself and display the website, sometimes, it just won't at all and I will get "A problem repeatedly occurred with "www.website.com". (Reload webpage). I try to reload and it never will go to it. I cannot figure out a common denominator. And it occurred right after the Safari 9.1 update on my Mac.

Is anyone else experiencing this issue?

This is the "Problem Report" that i get (Not posting the whole thing because it's LONG).

----------\

Process: com.apple.WebKit.WebContent [5297]

Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Identifier: com.apple.WebKit.WebContent

Version: 10601 (10601.5.17.4)

Build Info: WebKit2-7601005017004000~2

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [3619]

User ID: 501

Date/Time: 2016-03-23 13:44:07.108 -0500

OS Version: Mac OS X 10.10.5 (14F1713)

Report Version: 11

Time Awake Since Boot: 100000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

*** CFRetain() called with NULL ***

Bundle controller class:

BrowserBundleController

Process Model:

Multiple Web Processes

Mac Pro, OS X Yosemite (10.10)

Posted on Mar 23, 2016 11:49 AM

Reply

Answer 1

Best reply

Linc Davis

Level 10

209,541 points

Mar 24, 2016 6:40 AM in response to ecflagcorp

Please back up all data before proceeding.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

Start up in safe mode to rebuild the font caches. Restart as usual and test.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

If you still have problems, then from the Font Book menu bar, select

File ▹ Restore Standard Fonts...

You'll be prompted to confirm, and then to enter your administrator login password.

Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

Reply