ehw5023

Q: Keyboard and Mouse not working during windows 7 install

I am trying to install windows 7.  I get to the point where I am going to the windows install page but the bluetooth keyboard and mouse are not working.  I tired a usb keyboard and still no luck.  I put the windows support files in folder with still no luck.  I even tried windows 10 but I get the error "Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation." when I put the windows 10 iso file from microsoft into it.  I am using a 27 inch late 2013 iMac running El Capitan version 10.11.

iMac, OS X El Capitan (10.11)

Posted on Mar 23, 2016 12:13 PM