User profile for user: thehenry
thehenry Author
User level: Level 1
17 points

Preview Crashes When Adding Signature Image

Every time I try to add a signature to Preview under Create Signature -> Image, it crashes instantly and continually does so. Any way to fix?



Here is the crash log:


Process: Preview [26430]

Path: /Applications/Preview.app/Contents/MacOS/Preview

Identifier: com.apple.Preview

Version: 8.1 (877.7)

Build Info: Preview-877007000000000~2

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Preview [26430]

User ID: 501



Date/Time: 2016-03-23 15:27:10.631 -0400

OS Version: Mac OS X 10.11.3 (15D21)

Report Version: 11

Anonymous UUID: 6AE3ECA0-4B61-0A43-B9AB-CBE9D368C278



Sleep/Wake UUID: 26717E74-6F8A-438E-A81B-B52203DD7B6C



Time Awake Since Boot: 670000 seconds

Time Since Wake: 3000 seconds



System Integrity Protection: enabled



Crashed Thread: 13 Dispatch queue: com.apple.AnnotationKit.CaptureVideoDataOutput



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Posted on Mar 23, 2016 12:31 PM

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User profile for user: Hibernian56
Hibernian56
User level: Level 1
52 points

Mar 25, 2016 10:58 AM in response to thehenry

Perhaps this might help, I was having an unrelated issue with Preview (not opening PDF's) for which I found a cure. I downloaded "Preview Reset" from Ohanaware Software. Preview works perfectly now. I think this automates the process you generally outline, but importantly it trashes the existing broken Preview, then rebuilds Preview and its dependencies. Genius.


Link to Preview Reset:

http://ohanaware.com/support/index.php?article=how-not-to-break-preview.html

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User profile for user: peederjigson
peederjigson
User level: Level 1
21 points

Apr 12, 2016 8:22 AM in response to thehenry

Had the same problem. Are you running CamTwist? Or any kind of software webcam that might replace your iSight? Solved by temporarily removing the CamTwist plug-in from the CoreMediaIO/Plug-Ins/DAL folder in your root Library. Just copy it to the Desktop (you can't move it), delete the one that remains (admin password will be required) and open Preview and try again. It worked fine for me, no crashes at all this time. Then, when you're done, just put the plug-in back (again, admin password required).

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Preview Crashes When Adding Signature Image

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