HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Pcon1505

Q: Nothing Itunes suggest is working

I am simply trying to wipe my phone clean. Its new Iphone 6S plus and I never backed it up in iTunes. Every time I try to restore the phone it says: "The iphone  software update server could not be contacted. You do not have permission to access requested resource". Anyone have any answers?

iPhone 6s Plus, iOS 9.3

Posted on Mar 23, 2016 1:34 PM