aisen2

Q: gps not working properly after iOS 9.3 update

Hi all.

 

After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?

 

Besides that: A hot phone & bad WIFI

 

iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

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Q: gps not working properly after iOS 9.3 update

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  • by ValDecoux,

    ValDecoux ValDecoux Jul 7, 2016 9:05 PM in response to aisen2
    Level 1 (9 points)
    iCloud
    Jul 7, 2016 9:05 PM in response to aisen2

    I have the same problem guys...

    No gps positioning since I updated to version 9.3.2 (this morning, ****!).

    I am traveling alone right now and really need the gps position on maps !

    Please Apple fix this !

    Bying an Apple product is quite an investment... Which has to keep his promises...

    Valerie from Belgium

  • by AndyJPerez,

    AndyJPerez AndyJPerez Jul 12, 2016 3:10 PM in response to aisen2
    Level 1 (4 points)
    iPhone
    Jul 12, 2016 3:10 PM in response to aisen2

    Having the same problem, IOS 9.3.2 (13F69) I did everything outlined above above including a full restore. The location services indicator arrow won't even show up in my bar, I just get a little spinner for a second then it's gone. Funny part is it worked fine when I was overseas on Vodafone so it may be an issue with AT&T? My carriers are updated, I'm at a loss.

  • by TomCEaton,

    TomCEaton TomCEaton Jul 13, 2016 4:04 AM in response to aisen2
    Level 1 (4 points)
    Jul 13, 2016 4:04 AM in response to aisen2

    I have the same issue.. GPS losing accuracy a lot of the time. Wi-Fi connections drop without reason.. Whole other phones and devices have full strength and stay connected.

     

    I'm on IOS 9.3.2(13F69).

  • by stainlineho,

    stainlineho stainlineho Jul 13, 2016 8:31 AM in response to TomCEaton
    Level 1 (14 points)
    Jul 13, 2016 8:31 AM in response to TomCEaton

    No PokemonGo!!!!!!!! I'm forced to repair my phone now, ordered parts from Amazon.

  • by LJtheFro,

    LJtheFro LJtheFro Jul 13, 2016 1:53 PM in response to aisen2
    Level 1 (4 points)
    iPhone
    Jul 13, 2016 1:53 PM in response to aisen2

    I also have this problem and the phone is running hotter than it used to. The GPS sticks and very seldom actually finds me and when it does I'm usually on wi-fi.

  • by bromeley,

    bromeley bromeley Jul 13, 2016 8:29 PM in response to erninini
    Level 1 (4 points)
    Jul 13, 2016 8:29 PM in response to erninini

    I am having the exact same issue.  Both Apple Maps and Google maps lag in the location

  • by davezapp,

    davezapp davezapp Jul 16, 2016 3:56 AM in response to aisen2
    Level 1 (4 points)
    Jul 16, 2016 3:56 AM in response to aisen2

    this is happening to me too, went to apple today and they said nothing was wrong with it and i insisted there was something wrong, then he told me to reboot it (already done it twice) he wouldnt take my opinion at all and kept saying its fine, so i left came home and restored it 3 times and the last time without a backup and still does the same thing. really frustrated as i need to use maps daily for my job

  • by nxd10,

    nxd10 nxd10 Jul 16, 2016 7:43 AM in response to davezapp
    Level 1 (4 points)
    iPhone
    Jul 16, 2016 7:43 AM in response to davezapp

    I had the same issue. The store reboot helped - for 3 minutes.  Just like I sometimes get a good signal at home - but rarely. 

     

    I did replace the phone (iphone 6).  I immediately saw that with the working GPS you could see it pinging out for location every few seconds.  The blue circle around your location tells you how accurate the signal is (large circle less accurate).  It pulses when it's sending out a signal.  If your circle doesn't pulse it means your GPS antenna is not sending out a signal.  I didn't want to admit it, but it was a hardware problem.  I think this is diagnostic and also new in this iOS.  They should know it at the stores but don't seem to.

     

    I also absolutely needed the GPS to function.  And I've got to tell you I was SO ****** at the flaky GPS that I felt like throwing the phone at the window - I lost hours in only a week circling within blocks of my route. Before I replaced the phone I realized I had dropped it around the same time as the update.  No external damage but the GPS stopped working correctly and I also noticed somewhat shorter linkage between phone and Apple watch. 

     

    When you're replacing because it's broken you get a discount on the phone and they will buy back your old phone (I got $200 or so for mine).  If you or any family member is in college, you also get a bonus pair of $199 wireless earbuds which are - I've got to admit - awesome.  I have wireless headphones and these are better. 

     

    I feel your pain.  Look at the blue circle.

  • by r.tailor,

    r.tailor r.tailor Jul 17, 2016 3:28 PM in response to aisen2
    Level 1 (8 points)
    iPhone
    Jul 17, 2016 3:28 PM in response to aisen2

    I Am having this exact same issue too....Apple maps and wifi were working perfectly until I updated to ios9.3.2

    HHaving tried everything, restored the phone completely then restored my backup but still no joy!!

    apple need to sort this out asap!!!

  • by h-n-s,

    h-n-s h-n-s Jul 17, 2016 7:19 PM in response to r.tailor
    Level 1 (14 points)
    iPhone
    Jul 17, 2016 7:19 PM in response to r.tailor

    I had the same issues( wifi and gps problem) . Basically have tried everything (reset, reformat, etc)  and already complainned since last April via apple contact center by phone.

     

    2 weeks ago i call again to follow up, since there's no follow up on the previous complain.

    Got connected to the senior Customer support. He told me that due to long period of waiting (and having this problem), i got a free repair.

     

    I went to the service center that they informed, then i have to put my phone for a few days over there.

    Last week i got a call that my phone was replaced with a new one( instead of repair).  now it's working well.

  • by jjtoremember,

    jjtoremember jjtoremember Jul 18, 2016 8:49 AM in response to ickerus24
    Level 1 (4 points)
    iPhone
    Jul 18, 2016 8:49 AM in response to ickerus24

    I want to thank you sincerely for posting the instructions and part number for the fix! We finally got around to tearing the phone apart over the weekend and the phone is FIXED! It works....I cannot believe it! So much for the diagnostic test that Apple ran and their not-so-genius bar! I just needed to look for the smartest guy in the Apple community. Thanks again for saving me hundreds of dollars!

  • by jjtoremember,

    jjtoremember jjtoremember Jul 18, 2016 8:58 AM in response to aisen2
    Level 1 (4 points)
    iPhone
    Jul 18, 2016 8:58 AM in response to aisen2

    All -

    After months of having this issue, I finally got around to trying the fix posted by ickerus24 on June 26th and it WORKED. My GPS works perfectly in all apps and all of the other issues I posted about are gone! If you want to save yourself a bunch of money and headache, try this! I cannot think this person enough for posting such a detailed and useful post. I have NO idea why Apple has not taken note of this fix and marked this as the recommended solution. All I can say is that it worked for me and I am so happy.

     

    Jun 26, 2016 1:13 PM         Re: gps not working properly after iOS 9.3 update         in response to aisen2              

    Successful fix for GPS/Bluetooth issues on iPhone 6 running iOS 9.3.2:

     

    I am not sure if this issue is still going around, but I finally pursued a physical fix to this issue with a cost of under $15.00 (I was originally 100% this was an iOS issue, but it was not).

     

    Symptoms:

    1. GPS: Any time I used Waze I received a "cannot locate GPS" error (make sure you are not indoors, etc.).  Also, any other GPS related apps (maps or google maps) would not accurately locate me and I was not able to use the directions function for any app.

     

    2. Bluetooth: My phone would stream music to my Bluetooth speaker, but if I walked too far away from the speaker with the phone (about 6 ft?) or if I put the phone in my pocket/covered the top of the phone with my hand, the music would begin to skip or completely stop.

     

    Fix:

    1. Purchase a new "Original iPhone 6 Wifi Antenna Signal Flex Cable Ribbon" :https://www.amazon.com/gp/product/B00YCKU3XS/ref=oh_aui_detailpage_o01_s00?ie=UT F8&psc=1

     

    2. I also HIGHLY recommend purchasing a repair tool kit: https://www.amazon.com/gp/product/B00X60B0GY/ref=oh_aui_detailpage_o01_s00?ie=UT F8&psc=1

     

    3. Follow the instructions for the "iPhone 6 Logic Board Replacement" Once you complete the final step (38) flip the logic board over and the antenna will be on the back side :https://www.ifixit.com/Guide/iPhone+6+Logic+Board+Replacement/30696

     

    Results: The installation took me about 1.5 - 2 hours.  I went slow and made sure to disassemble the phone in a very careful and logical method so that I could easily reassemble.

     

    1. I powered on my phone, went near a window, and turned Waze on.  GPS was identified and I was able to use the app as normal. All map apps are functioning again.

     

    2. Bluetooth music streaming works in a normal capacity.  I am able to walk 20-30 feet away and the music does not skip even with the phone in my pocket.  However, if I completely cup my hands over the top of the phone, the music stops streaming.

  • by Iseeninjas,

    Iseeninjas Iseeninjas Jul 19, 2016 7:23 AM in response to aisen2
    Level 1 (4 points)
    Jul 19, 2016 7:23 AM in response to aisen2

    HI, I had the same issue.  Waze and uber started working after I removed Google maps app.  Hope this helps!

  • by bionicandy,

    bionicandy bionicandy Jul 21, 2016 6:43 AM in response to ickerus24
    Level 1 (4 points)
    Jul 21, 2016 6:43 AM in response to ickerus24

    @ickerus24, I too am having the exact same issue and bought both replacement parts everyone is suggesting.  I spent about an hour disassembling my phone last night, following the iFixit guide, to get to the logic board.  Once removed, I flipped it over and was immediately heartbroken to find that the flex cable is actually soldered to the logic board.  How am I supposed to replace it?  It does not come off.  I begrudgingly put the phone back together with only the new GPS antenna attached, but am still getting the "No GPS" messages in Waze and other apps. 

     

    I believe the issue lies in this flex cable...!  I do not feel confident enough in my soldering ability to cleanly remove and apply new solder to the new part.  Can you confirm that this is what you had to do for this part?  Thanks.

  • by Atn22,

    Atn22 Atn22 Jul 21, 2016 8:49 AM in response to aisen2
    Level 1 (4 points)
    Jul 21, 2016 8:49 AM in response to aisen2

    Same issue, even after the latest 9.3.3 update. GPS is constantly saying "locating..." as if it didn't tell me exactly where I was before I started the route. Definitely not a hardware issue, couldn't say the same about the software.

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