Q: I can't live with the wrong ordering of photos in the slideshows. And it is crazy, because in the "thumbnail view" preceding the slideshow - the order is perfect.
Hi all!
I have got this problem with ATV4 too. I can live without the ability to specify background music for slideshows (but it was nice on ATV3), I can live without the ability to start slideshows at a certain photo (although that should be simple to provide), BUT I can't live with the wrong ordering of photos in the slideshows. And it is crazy, because in the "thumbnail view" preceding the slideshow - the order is perfect.
I called Apple about this and got a problem registered (#*******). I spend hours on the phone with them, and at the end they verified that it was a known problem, and that the "engineers" was working on it (this was back in November 2015). Every time there has been an update since, I was glad - because now it must have been fixed. But NO! I have contacted Apple again - but every time I just get the same song ... we're working on it.
I guess it is matter of priorities, and Apple TV customers must be on very low priority
Sadly I sold my ATV3 before being aware of this problem ... but now I'm considering buying one again. Then my grandchildren can have the ATV4 to play games on
Regards, Carsten, Denmark (sorry for any errors in my english)
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Posted on Mar 23, 2016 2:12 PM