Q: I recently updated my iPhone 5s to IOS 9.3, it reset my phone and now somehow the wrong apple id email is linked to that and I can ... more
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Mar 24, 2016 12:44 AMby Ingo2711,Has this phone been registered to another Apple ID in the past? If yes, the Activation Lock might still be active. Check this article about how to disable this security feature:
Turn off Find My iPhone Activation Lock - Apple Support
If you did set up the the very first time, using your Apple ID and password, log into your iCloud account on your computer and disable "Find my iPhone" for this device.
After that connect to your computer and set it back to factory settings, described in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
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Mar 24, 2016 1:25 PMby joe_7399,Greetings badhanr,
Thanks for using the Apple Support Communities!
I understand that after updating your iPhone to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.
We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.
Best
