HT201398: If an app you installed unexpectedly quits, stops responding, or won’t open

Learn about If an app you installed unexpectedly quits, stops responding, or won’t open
Lmrussell

Q: My iPad stopped working yesterday out of nowhere. I have wifi but for some reason my apps won't load and I can't even update my iPad because when I go to update it just keeps saying "an error occurred while checking for a software update".

. My iPad stopped working yesterday out of nowhere. I have wifi but for some reason my apps won't load and I can't even update my iPad because when I go to update it just keeps saying "an error occurred while checking for a software update".

Posted on Mar 23, 2016 5:18 PM

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Q: My iPad stopped working yesterday out of nowhere. I have wifi but for some reason my apps won't load and I can't even update my iP ... more

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Mar 23, 2016 5:21 PM in response to Lmrussell
    Level 10 (120,594 points)
    Apple Watch
    Mar 23, 2016 5:21 PM in response to Lmrussell

    Force restart your iPad.

     

    Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

     

    Then try Settings > General > Software Update

     

    If you still have problems, the Apple servers have been overloaded due to all the updates that came out several days ago. Try again tomorrow. There's never any rush to update iOS software.

  • by Lmrussell,

    Lmrussell Lmrussell Mar 23, 2016 5:25 PM in response to Carolyn Samit
    Level 1 (8 points)
    iPad
    Mar 23, 2016 5:25 PM in response to Carolyn Samit

    I Tried that but YouTube won't open, Apple Store won't open, etc. nothing will load