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Can't Unlock Security and Privacy

I have my mac set up with three users, all with ADMIN rights and none was passwords.


In Users and Groups, I can click on the padlock and just hit enter ( not entering a password since the account doesn't have one) and the lock unlocks as expected and I can make changes.

If I go to Security and Privacy and do the same thing to unlock the padlock and make changes, nothing happens.


Any suggestions as to how to fix?

Posted on Mar 23, 2016 5:14 PM

Reply
3 replies

Mar 23, 2016 5:54 PM in response to SteveNew2Mac

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

May 4, 2016 7:28 AM in response to Linc Davis

Very sorry in being late posting this. I've had surgery and am just getting back into things. I cleared the Console as you suggested,performed the steps I was trying to do, and copied the Console content below.

Again, i have not set up a password for my mac. I noticed that the location services weren't working and went in to Security and Privacy to enable. The Padlock is locked, and when I click to unlock, hit enter (without a password) it does't unlock.


5/4/16 10:21:41.196 AM com.apple.preference.security.remoteservice[40290]: Unknown class AddRemoveBarCell in Interface Builder file at path /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/Base.lproj /SecurityPref.nib.

5/4/16 10:21:41.492 AM com.apple.preference.security.remoteservice[40290]: AutoSubmitPreference is (null)

5/4/16 10:21:47.000 AM kernel[0]: ignored is_io_service_close(0x100000467,IOHIDParamUserClient)

5/4/16 10:21:54.199 AM com.apple.preference.security.remoteservice[40290]: ### AuthorizationCreate returned -1 stack (

0 Security 0x0000000112b2c8a0 Security + 26784

1 libdispatch.dylib 0x00007fff92cd7871 _dispatch_call_block_and_release + 12

2 libdispatch.dylib 0x00007fff92ccc33f _dispatch_client_callout + 8

3 libdispatch.dylib 0x00007fff92cdfc1d _dispatch_main_queue_callback_4CF + 1685

4 CoreFoundation 0x00007fff90ffdcd9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

5 CoreFoundation 0x00007fff90fb8d3d __CFRunLoopRun + 1949

6 CoreFoundation 0x00007fff90fb8338 CFRunLoopRunSpecific + 296

7 HIToolbox 0x00007fff96bb5935 RunCurrentEventLoopInMode + 235

8 HIToolbox 0x00007fff96bb576f ReceiveNextEventCommon + 432

9 HIToolbox 0x00007fff96bb55af _BlockUntilNextEventMatchingListInModeWithFilter + 71

10 AppKit 0x00007fff936200ee _DPSNextEvent + 1067

11 AppKit 0x00007fff939ec943 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

12 ViewBridge 0x00007fff8fb90b21 -[NSViewServiceApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 73

13 AppKit 0x00007fff93615fc8 -[NSApplication run] + 682

14 AppKit 0x00007fff93598520 NSApplicationMain + 1176

15 libxpc.dylib 0x00007fff941d0f6c _xpc_objc_main + 793

16 libxpc.dylib 0x00007fff941d26bb _xpc_main_listener_event + 0

17 ViewBridge 0x00007fff8fbb6683 xpc_connection_handler + 0

18 ViewBridge 0x00007fff8fb949d9 NSViewServiceApplicationMain + 2818

19 PreferencePanes 0x00007fff8d5555c1 PreferencePaneMain + 168

20 com.apple.preference.security.remoteservice 0x000000010eaefcb0 main + 40

21 libdyld.dylib 0x00007fff950d05ad start + 1

)

Can't Unlock Security and Privacy

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