Ipod Touch won't sink

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Level 1

8 points

Ipod Touch won't sink

I recently changed my main hard drive in my computer and had everything backed up and saved to an alternate drive, now when i try to sync after restoring my ipod it won't transfer all the songs over, i got error 54 once when i reinstalled itunes for the first time on new hard drive but now it just completes the sync without transferring music, i did some google searches and looked for any locked music but i have none as all mine was purchased off itunes store. any help is appreciated

iPod touch, iOS 9.3

Posted on Mar 23, 2016 7:21 PM

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Answer 1

lllaass

Level 10

210,519 points

Mar 24, 2016 12:48 AM in response to sgtperry

You can only sync with one computer and it seems that the iPod is seeing the the new HD as a new computer. To switch computers

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

If all the synced media like apps and music are already in the iTunes library of the new computer just backup to iTunes and restore from that backup.

iOS: Back up and restore your iOS device with iCloud or iTunes

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Answer 2

sgtperry Author

Level 1

8 points

Mar 24, 2016 1:35 AM in response to lllaass

I've done everything on the first link already none of that worked, i even wiped the ipod and restored from a previous backup i had saved in the icloud, im now backing up the ipod with no music on it to restore from that backup like your second link says to do, its been sitting trying to backup for about 30 mins now, hopefully this works, when it tried to sync before the backup it went thru the steps and showed completed but again no new music on my ipod

i know all the files are ok as i synced them to an old ipod i had lying around

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Answer 3

sgtperry Author

Level 1

8 points

Mar 24, 2016 3:29 AM in response to sgtperry

Backup and restore from backup has not worked as well, it still sits with zero songs after trying to resync

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Answer 4

sgtperry Author

Level 1

8 points

Mar 24, 2016 4:12 AM in response to sgtperry

it just synced again on its own songs now show as greyed out will only play if ipod is connected to wifi, i did another google search and my ipod does not even have the settings to change to turn off to make it play songs offline

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Answer 5

lllaass

Level 10

210,519 points

Mar 24, 2016 7:36 AM in response to sgtperry

If a PC try:

Remove and reinstall iTunes and related software components for Windows 7 and later

Then reinstall Itunes

Next try DFU mode and then restore to factory settings/new iPod via iTunes

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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Answer 6

sgtperry Author

Level 1

8 points

Mar 25, 2016 7:02 AM in response to lllaass

freshly installed itunes after removing everything again, now brought my ipod up in DFU mode and letting it do its thing while i sleep, hope to have a good update to this post later today, thanks again for the help so far

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Answer 7

sgtperry Author

Level 1

8 points

Mar 25, 2016 5:36 PM in response to sgtperry

done all that still the same all songs grey won't sync over to ipod, just sits at sync step 5/5

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Answer 8

lllaass

Level 10

210,519 points

Mar 26, 2016 2:16 AM in response to sgtperry

What is the description of step 5? I do not remember.

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Answer 9

sgtperry Author

Level 1

8 points

Mar 26, 2016 6:28 AM in response to lllaass

now showing only 4 steps, last one is waiting for changes to be applied, sometimes it starts to sync some music then it appears to disconnect from the ipod, i have tried two seperate cables and no luck as well as trying to sync over wifi, im thinking of taking it into an apple store to see what they can do or do you think this is something to do with my PC?

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Answer 10

lllaass

Level 10

210,519 points

Mar 26, 2016 9:21 AM in response to sgtperry

ASC - Waiting for changes to be applied solution

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Answer 11

sgtperry Author

Level 1

8 points

Mar 26, 2016 5:10 PM in response to lllaass

its now started to slowly sync music to the ipod it will do about 16 songs at a time then disconnect's and reconnects and syncs a few more songs

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Answer 12

sgtperry Author

Level 1

8 points

Mar 27, 2016 6:45 AM in response to lllaass

i've tried the solution you gave here (waiting for changes to be applied) to see if it would sync the whole thing in one go but still no go, im thinking i have two faulty ipod cables as it connects for a few songs then disconnects again, will buy a new cord tomorrow afternoon to see if that helps.

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