I have a new AppleTV device which I have connected to my TV via the HDMI cable. I have selected HDMI as the source but none of the options under that have resulted in anything but a blank screen. I think the pairing has to take place before I can set up AppleTV to connect to my WiFi. The power is on for both the TV and AppleTV, the HDMI cable is secure at both the TV and AppleTV ends. I don't know what else I could be missing. Help!
Apple TV
Confirm which model Apple TV you have. Is your remote silver with arrow keys or black with the touch pad?
Ok first turn on your tv and Apple TV by hitting menu and wait until the white light is steady.
Press and release the AV+ button on the lower left area of the TV remote over and over until HDMI shows as the input on screen.
Next if you get a blank screen try this:
Lets see if this resolves the issue.
Most HDTV's have more than one HDMI port. Check the TV's output settings to make sure you have the correct HDMI connection selected. That could be why you're seeing the blank screen.
BTW, pairing refers to Bluetooth which is unrelated to your Wi-Fi settings on your Apple TV menu.
The TV is a Philips LCD/Plasma HDTV Model 26PF5321D/37. There is only one HDMI connection. I have selected as the SOURCE, HDMI then OTHER, although I tried most of the other options under HDMI which include DVD, SAT, GAME, DIGITAL STB, PVR, HD, CABLE and OTHER. None get me anything on the TV screen except "Channel Not Available". I've tried changing the channel to 0, 2, 3, 4, 5, etc. and the only thing that shows up in the channel bar is the local station ID for that channel (ex. WFTS). There is nothing connected to the TV except the power cord and the HDMI cable connected to the AppleTV. The AppleTV is on (steady green light) and pressing the menu button does not result in anything appearing on the screen. I am not a big Apple user but do have an iPad and have had an iPhone in the past so I'm not totally ignorant of Apple products. This one has me baffled.
Solid green light? Are you sure it's a new Apple TV? It should be solid white.
The other thing you mentioned about going through the channels, tells me that something is off. You need to be scrolling through inputs, not channels. If the television tells you that the channel is not available, you are on the tuner. Make sure you are changing inputs, you should see HDMI, tuner, a/v, things like that, not channels.
Post the brand and model number of your tv.
Also try and work through this guide: Get help with audio, video, or power on Apple TV - Apple Support
There is only one HDMI connection available on the TV.
Silver with the arrow keys.
Thank you! Using the remote to get to HDMI input worked like a charm.
TV will not show connection to Apple TV.
