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Q: Gen 4 Apple TV remote not working

When we try to go to an app, it jumps around the screen. You swipe left and it goes down. You swipe up and it goes down. Does this within the main screen and within apps.

 

Also, when you tell Siri to open an app, like Netflix, she says we don't have it.

 

Very disappointed. Doubly disappointed b/c my local Genius bar is saying there are no appts avail.

AppleTV 2

Posted on Mar 23, 2016 10:31 PM

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Q: Gen 4 Apple TV remote not working

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