My phone says my storage is full even though i only used around 15 gb of my 64

My phone says my storage is full even though i only used around 15 gb of my 64

iPhone 6 Plus, iOS 9.3

Posted on Mar 24, 2016 1:27 AM

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2 replies

Mar 25, 2016 1:46 PM in response to Falahalhajri

Hello Falahalhajri,


Thank you for using Apple Support Communities.


I see where your iPhone is saying the storage is full. The following article provides you information on how to check the storage, what is using it and how much is actually being use. This information will allow you to determine where you might need to go to free up some space.

Check your storage on your iPhone, iPad, and iPod touch


Best regards.

Mar 25, 2016 1:51 PM in response to Falahalhajri

Connect your phone to iTunes and on the Summary Tab at bottom it will show a Usage bar. Check the usage for Other and Documents & Data. You may have a corrupted system or app and may have to do a Restore to correct. But first check these articles for suggestions.

http://osxdaily.com/2013/07/24/remove-other-data-storage-iphone-ipad/


http://www.igeeksblog.com/documents-and-data-iphone/

Restore:

https://support.apple.com/en-us/HT201252

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My phone says my storage is full even though i only used around 15 gb of my 64

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