Safari causes Freezing requiring hard reboot

is safari freezing on a particular site or is it freezing after a certain amount of time on any site?

are you running an mac Anti Virus or 3rd party cleaning or management software (clean my mac, mac keeper, etc.) - if so remove them immediately, Mac AV is not as flexible as Windows AV and more importantly it's not needed and the management software is incompatible with the integration OS X already has and it will cause serious problems.

have you removed your external devices (except mouse and keyboard) to see if there is an incompatibility?

if the problem persists post and etrecheck report here so the volunteers can analyze

http://etrecheck.com

Do you have any Safari Extensions installed (Safari>Preferences>Extensions)? If so, try disabling them all, quit and relaunch Safari and test. If the problem goes away re-enable one extension and test and repeat this process until you (hopefully) find the troublesome extension.

I am having the same problem but I noticed that Safari seems to be crashing when I visit articles on www.nytimes.com.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy the text of a particular web page (not this one) to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec
…
Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.

In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.

11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I am having the exact same issue. I have no Safari extensions and am not using anti-virus or non-Apple disk management software. I ran the script as you suggested and here are the results.

1 Start time: 14:36:14 03/24/16

2

3 Revision: 1549

4

5 Model Identifier: iMac10,1

6 Memory: 4 GB

7 Boot ROM Version: IM101.00CC.B00

8 System Version: OS X 10.11.4 (15E65)

9 Kernel Version: Darwin 15.4.0

10 Time since boot: 4:32

11

12 UID: 503

13

14 SerialATA

15

16 Hitachi HDE721010SLA330

17

18 Bluetooth

19

20 Apple Wireless Keyboard

21 Apple Wireless Mouse

22

23 Activity

24

25 disk0: 568 ops/s, 70362 blocks/s

26

27 I/O latency (ms/s)

28

29 systemstatsd: 532

30 Total: 532

31

32 Energy impact, lifetime (relative)

33

34 Terminal (UID 503): 18.78

35

36 CPU usage, lifetime (ms/s)

37

38 Terminal (UID 503): 187.71

39

40 Restricted files

41

42 /Library/Application Support/Apple/Safari/SafariForWebKitDevelopment

43 /Library/Widgets/Web Clip.wdgt/WebClip.plugin/Contents/MacOS/WebClip

44

45 LS schemes: No

46

47 Font issues: 4

48

49 Global prefs (system)

50

51 MultipleSessionEnabled = 1

52

53 Firewall: On

54

55 Listeners

56

57 kdc: kerberos

58 launchd: afpovertcp

59 launchd: microsoft-ds

60

61 Diagnostic reports

62

63 2016-03-14 System Preferences hang

64 2016-03-14 iTunes hang

65 2016-03-16 printtool crash x2

66 2016-03-24 EpsonCP crash

67

68 HID errors: 9

69

70 Kernel log

71

72 Mar 24 07:38:58 ** GPU Debug Info Start **

73 Mar 24 07:39:05 ** GPU Debug Info End **

74 Mar 24 08:12:43 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x737a99b2fd8b604f, provider is 0x737a99b29e79ae4f

75 Mar 24 08:12:43 init: error getting PHY_MODE; using MODE_UNKNOWN

76 Mar 24 08:12:43 vm_swap_create_file failed @ 18 secs

77 Mar 24 08:13:16 IOHIDSystem: Seize of IOHIDPointing failed.

78 Mar 24 08:13:16 IOHIDSystem: Seize of AppleMultitouchHIDEventDriver failed.

79 Mar 24 08:27:07 Process launchd [1] disabling system-wide I/O Throttling

80 Mar 24 08:27:07 Process launchd [1] disabling system-wide CPU Throttling

81 Mar 24 08:28:17 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x61675d48afc615c7, provider is 0x61675d48507571c7

82 Mar 24 08:28:17 init: error getting PHY_MODE; using MODE_UNKNOWN

83 Mar 24 08:37:34 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x9060afa6eceb6af9, provider is 0x9060afa68de4e5f9

84 Mar 24 08:37:34 init: error getting PHY_MODE; using MODE_UNKNOWN

85 Mar 24 08:40:45 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x63cf67b3372da00b, provider is 0x63cf67b2d821830b

86 Mar 24 08:40:45 init: error getting PHY_MODE; using MODE_UNKNOWN

87 Mar 24 08:41:20 [AppleBluetoothHIDKeyboard][handleStart] staticPrepControlChannelAction returned error e00002c0

88 Mar 24 08:44:02 considerRebuildOfPrelinkedKernel com.apple.nke.asp-tcp triggered rebuild

89 Mar 24 09:28:31 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa6204c924b67e42b

90 Mar 24 10:05:04 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x855ed625d7767705, provider is 0x855ed62578564805

91 Mar 24 10:05:04 init: error getting PHY_MODE; using MODE_UNKNOWN

92 Mar 24 10:05:04 vm_swap_create_file failed @ 18 secs

93 Mar 24 10:57:48 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x8ed9a5b44f5d0d0f

94 Mar 24 12:06:53 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x8ed9a5b452fef6bf

95 Mar 24 13:16:13 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x8ed9a5b45df680c7

96 Mar 24 14:24:04 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x8ed9a5b459ad5e2f

97

98 System log

99

100 Mar 24 12:25:11 Safari: tcp_connection_tls_session_error_callback_imp 33 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

101 Mar 24 12:40:11 Safari: tcp_connection_tls_session_error_callback_imp 35 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

102 Mar 24 12:55:31 Safari: tcp_connection_tls_session_error_callback_imp 38 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

103 Mar 24 13:07:16 NetAuthSysAgent: TUAMHandler::SetUAMType setting UAMType to 13

104 Mar 24 13:07:47 com.apple.backupd: Disk image already attached: /Volumes/Data/lower mac.sparsebundle, DIHLDiskImageAttach returned: 35 (Resource temporarily unavailable)

105 Mar 24 13:08:22 UserEventAgent: Failed to send message because the port couldn't be created.

106 Mar 24 13:10:04 UserEventAgent: Failed to send message because the port couldn't be created.

107 Mar 24 13:10:04 UserEventAgent: Failed to send message because the port couldn't be created.

108 Mar 24 13:10:06 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

109 Mar 24 13:10:31 Safari: tcp_connection_tls_session_error_callback_imp 41 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

110 Mar 24 13:16:07 UserEventAgent: Failed to send message because the port couldn't be created.

111 Mar 24 13:16:07 UserEventAgent: Failed to send message because the port couldn't be created.

112 Mar 24 13:25:33 Safari: tcp_connection_tls_session_error_callback_imp 43 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

113 Mar 24 13:40:33 Safari: tcp_connection_tls_session_error_callback_imp 46 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

114 Mar 24 13:55:34 Safari: tcp_connection_tls_session_error_callback_imp 48 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

115 Mar 24 14:10:34 Safari: tcp_connection_tls_session_error_callback_imp 51 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

116 Mar 24 14:16:38 NetAuthSysAgent: TUAMHandler::SetUAMType setting UAMType to 13

117 Mar 24 14:17:16 com.apple.backupd: Disk image already attached: /Volumes/Data/lower mac.sparsebundle, DIHLDiskImageAttach returned: 35 (Resource temporarily unavailable)

118 Mar 24 14:17:56 UserEventAgent: Failed to send message because the port couldn't be created.

119 Mar 24 14:19:09 UserEventAgent: Failed to send message because the port couldn't be created.

120 Mar 24 14:19:09 UserEventAgent: Failed to send message because the port couldn't be created.

121 Mar 24 14:19:11 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

122 Mar 24 14:23:52 UserEventAgent: Failed to send message because the port couldn't be created.

123 Mar 24 14:23:52 UserEventAgent: Failed to send message because the port couldn't be created.

124 Mar 24 14:25:34 Safari: tcp_connection_tls_session_error_callback_imp 53 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

125

126 launchd log

127

128 Mar 24 08:12:34 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

129 Mar 24 08:12:35 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

130 Mar 24 08:13:54 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.102, error = 138: Service cannot be loaded on this hardware

131 Mar 24 08:13:54 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.102, error = 138: Service cannot be loaded on this hardware

132 Mar 24 08:28:06 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

133 Mar 24 08:28:07 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

134 Mar 24 08:29:57 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

135 Mar 24 08:29:57 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

136 Mar 24 08:37:23 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

137 Mar 24 08:37:23 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

138 Mar 24 08:38:31 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

139 Mar 24 08:38:31 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

140 Mar 24 08:40:33 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

141 Mar 24 08:40:43 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

142 Mar 24 08:41:41 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

143 Mar 24 08:41:41 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

144 Mar 24 09:59:33 com.apple.xpc.launchd.user.domain.503.100025.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.1949, error = 138: Service cannot be loaded on this hardware

145 Mar 24 09:59:33 com.apple.xpc.launchd.user.domain.503.100025.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.1949, error = 138: Service cannot be loaded on this hardware

146 Mar 24 09:59:46 com.apple.xpc.launchd.user.domain.503.100025.Aqua: Could not import service from caller: caller = otherbsd.1966, service = com.apple.photostream-agent, error = 119: Service is disabled

147 Mar 24 10:04:51 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

148 Mar 24 10:04:54 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

149 Mar 24 10:05:47 com.apple.xpc.launchd.user.domain.503.100006.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

150 Mar 24 10:05:47 com.apple.xpc.launchd.user.domain.503.100006.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

151 Mar 24 10:05:47 com.apple.xpc.launchd.user.domain.503.100006.Aqua: Could not import service from caller: caller = otherbsd.243, service = com.apple.photostream-agent, error = 119: Service is disabled

152 Mar 24 13:36:16 com.adobe.ARM.UUID: Interval spawn of service failed: 139: Service cannot presently execute

153

154 Console log

155

156 Mar 20 07:17:37 fontd: Failed to open read-only database, regenerating DB

157 Mar 24 10:00:07 fontd: Failed to open read-only database, regenerating DB

158

159 System services loaded

160

161 com.adobe.ARM.SMJobBlessHelper

162 com.adobe.ARMDC.Communicator

163 com.adobe.ARMDC.SMJobBlessHelper

164 com.adobe.fpsaud

165 com.apple.AccountPolicyHelper

166 com.apple.AmbientDisplayAgent

167 com.apple.CodeSigningHelper

168 com.apple.GSSCred

169 com.apple.Kerberos.kdc

170 - status: 1

171 com.apple.MobileFileIntegrity

172 com.apple.PerformanceAnalysis.animationperfd

173 com.apple.aslmanager

174 com.apple.audio.systemsoundserverd

175 com.apple.awdd

176 com.apple.backupd-auto

177 com.apple.cache_delete

178 com.apple.coreduetd

179 com.apple.coresymbolicationd

180 com.apple.ctkd

181 com.apple.diagnosticd

182 com.apple.icloud.findmydeviced

183 com.apple.iconservices.iconservicesagent

184 com.apple.iconservices.iconservicesd

185 com.apple.ifdreader

186 com.apple.installd

187 com.apple.logd

188 - status: 1

189 com.apple.nehelper

190 com.apple.networkd_privileged

191 com.apple.nsurlsessiond_privileged

192 com.apple.nsurlstoraged

193 com.apple.sandboxd

194 com.apple.secinitd

195 com.apple.softwareupdated

196 com.apple.spindump

197 com.apple.sysmond

198 com.apple.systemadministration.writeconfig

199 com.apple.systemstatsd

200 com.apple.tccd.system

201 com.apple.watchdogd

202 com.apple.wdhelper

203 com.apple.xpc.smd

204 com.google.keystone.daemon

205 com.skype.skypeinstaller

206 com.sonos.SonosLibraryServer

207

208 System services disabled

209

210 org.openldap.slapd

211 com.apple.PasswordService

212

213 Login services loaded

214

215 com.adobe.ARMDCHelper.UUID

216 - status: 111

217 com.apple.AirPlayUIAgent

218 com.apple.BezelUIServer

219 com.apple.CalendarAgent

220 com.apple.CallHistoryPluginHelper

221 com.apple.CallHistorySyncHelper

222 com.apple.EscrowSecurityAlert

223 com.apple.FolderActionsDispatcher

224 com.apple.Maps.mapspushd

225 com.apple.Safari.SafeBrowsing.Service

226 com.apple.SafariCloudHistoryPushAgent

227 com.apple.SafariNotificationAgent

228 com.apple.accountsd

229 com.apple.akd

230 com.apple.bird

231 com.apple.cloudd

232 com.apple.cloudphotosd

233 com.apple.coreservices.appleid.authentication

234 com.apple.coreservices.uiagent

235 com.apple.gamed

236 com.apple.icloud.fmfd

237 com.apple.iconservices.iconservicesagent

238 com.apple.nsurlsessiond

239 com.apple.nsurlstoraged

240 com.apple.pbs

241 com.apple.photolibraryd

242 com.apple.quicklook

243 com.apple.recentsd

244 com.apple.reversetemplated

245 com.apple.security.idskeychainsyncingproxy

246 com.apple.soagent

247 com.apple.spindump_agent

248 com.apple.suggestd

249 com.apple.telephonyutilities.callservicesd

250 com.epson.Epson_Low_Ink_Reminder.launcher

251 com.epson.ecpd.launcher.plist

252 com.epson.esua.launcher

253 com.epson.eventmanager.agent

254 com.google.keystone.system.agent

255

256 User services loaded

257

258 com.apple.AddressBook.ContactsAccountsService

259 com.apple.CloudPhotosConfiguration

260 com.apple.InputMethodKit.TextReplacementService

261 com.apple.ViewBridgeAuxiliary

262 com.apple.cfprefsd.xpc.agent

263 com.apple.geod

264 com.apple.hiservices-xpcservice

265 com.apple.imdpersistence.IMDPersistenceAgent

266 com.apple.pluginkit.pkd

267 com.apple.secd

268 com.apple.secinitd

269 com.apple.security.cloudkeychainproxy3

270 com.apple.syncdefaultsd

271 com.apple.tccd

272

273 Contents of /Library/LaunchAgents/com.adobe.ARMDCHelper.UUID.plist

274 - mod date: Feb 21 13:24:49 2016

275 - size (B): 577

276 - checksum: 2197523146

277

278 <?xml version="1.0" encoding="UTF-8"?>

279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

280 <plist version="1.0">

281 <dict>

282 <key>Label</key>

283 <string>com.adobe.ARMDCHelper.UUID</string>

284 <key>ProgramArguments</key>

285 <array>

286 <string>/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper</string>

287 </array>

288 <key>RunAtLoad</key>

289 <true/>

290 <key>StartInterval</key>

291 <integer>12600</integer>

292 </dict>

293 </plist>

294

295 Contents of /Library/LaunchAgents/com.epson.ecpd.launcher.plist

296 - mod date: Jul 10 08:00:00 2014

297 - size (B): 480

298 - checksum: 3528893114

299

300 <?xml version="1.0" encoding="UTF-8"?>

301 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

302 <plist version="1.0">

303 <dict>

304 <key>Label</key>

305 <string>com.epson.ecpd.launcher.plist</string>

306 <key>ProgramArguments</key>

307 <array>

308 <string>/Applications/Epson Software/Epson Utilities/Epson Customer Participation.app/Contents/MacOS/EpsonCP</string>

309 <string>EpsonCP</string>

310 </array>

311 <key>RunAtLoad</key>

312 <true/>

313 </dict>

314 </plist>

315

316 Contents of /Library/LaunchDaemons/com.sonos.SonosLibraryServer.plist

317 - mod date: Nov 10 08:52:34 2015

318 - size (B): 484

319 - checksum: 1986201385

320

321 <?xml version="1.0" encoding="UTF-8"?>

322 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

323 <plist version="1.0">

324 <dict>

325 <key>KeepAlive</key>

326 <true/>

327 <key>Label</key>

328 <string>com.sonos.SonosLibraryServer</string>

329 <key>ProgramArguments</key>

330 <array>

331 <string>/Library/Application Support/Sonos/SonosLibraryServer</string>

332 </array>

333 <key>RunAtLoad</key>

334 <true/>

335 <key>UserName</key>

336 <string>SonosDMS</string>

337 </dict>

338 </plist>

339

340 Contents of /private/etc/hosts

341 - mod date: Feb 11 21:10:39 2014

342 - size (B): 236

343 - checksum: 85078130

344

345 127.0.0.1 localhost

346 255.255.255.255 broadcasthost

347 ::1 localhost

348 fe80::1%lo0 localhost

349

350 Contents of /private/etc/smb.conf

351 - mod date: Nov 1 16:42:02 2013

352 - size (B): 3295

353 - checksum: 2205536487

354

355 ; Configuration file for the Samba software suite.

356 ; ============================================================================

357 ;

358 ; For the format of this file and comprehensive descriptions of all the

359 ; configuration option, please refer to the man page for smb.conf(5).

360 ;

361 ; The following configuration should suit most systems for basic usage and

362 ; initial testing. It gives all clients access to their home directories and

363 ; allows access to all printers specified in /etc/printcap.

364 ; BEGIN required configuration

365 ; Parameters inside the required configuration block should not be altered.

366 ; They may be changed at any time by upgrades or other automated processes.

367 ;

368 ; Site-specific customizations will only be preserved if they are done

369 ; outside this block. If you choose to make customizations, it is your

370 ; own responsibility to verify that they work correctly with the supported

371 ; configuration tools.

372 [global]

373 debug pid = yes

374 log level = 1

375 server string = Mac OS X

376 printcap name = cups

377 printing = cups

378 encrypt passwords = yes

379 use spnego = yes

380

381 ...and 59 more line(s)

382

383 Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

384 - mod date: Mar 18 12:09:24 2014

385 - size (B): 603

386 - checksum: 394026997

387

388 <?xml version="1.0" encoding="UTF-8"?>

389 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

390 <plist version="1.0">

391 <dict>

392 <key>Label</key>

393 <string>com.adobe.ARM.UUID</string>

394 <key>ProgramArguments</key>

395 <array>

396 <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

397 <string>semi-auto</string>

398 </array>

399 <key>RunAtLoad</key>

400 <true/>

401 <key>StartInterval</key>

402 <integer>12600</integer>

403 </dict>

404 </plist>

405

406 Unreadable plists

407

408 /Library/Preferences/com.epson.Easy Photo Scan.UnInstallList.plist

409 /Library/Preferences/com.epson.Epson Connect Printer Setup.UnInstallList.plist

410 /Library/Preferences/com.epson.Epson Customer Participation.UnInstallList.plist

411 /Library/Preferences/com.epson.Epson Event Manager.UnInstallList.plist

412 /Library/Preferences/com.epson.Epson Low Ink Reminder.UnInstallList.plist

413 /Library/Preferences/com.epson.EPSON Scan.UnInstallList.plist

414 /Library/Preferences/com.epson.Epson Scanner ICA Driver.UnInstallList.plist

415 /Library/Preferences/com.epson.EPSON Software Updater.UnInstallList.plist

416 /Library/Preferences/com.epson.Inkjet Printer Driver.UnInstallList.plist

417

418 User login items

419

420 Skype

421 - /Applications/Skype.app

422 iTunesHelper

423 - missing value

424 SmileboxTray

425 - /Applications/Smilebox.app/Contents/Resources/SmileboxTray.app

426

427 Widgets

428

429 SunlitEarth

430

431 iCloud errors

432

433 cloudd 58

434 bird 44

435 comapple.CloudPhotosConfiguration 41

436 Safari 12

437 CallHistorySyncHelper 12

438 mdworker 9

439 Mail 8

440 cloudphotosd 7

441 accountsd 4

442 Finder 4

443 comapple.preferences.icloud.remoteservice 1

444

445 Continuity errors

446

447 sharingd 3

448

449 Restrictive permissions: 164

450

451 Lockfiles: 11

452

453 Extensions

454

455 /System/Library/Extensions/BJUSBLoad.kext

456 - jp.co.canon.bj.print.BJUSBLoad

457 /System/Library/Extensions/BJUSBMP.kext

458 - jp.co.canon.bj.kext.BJUSBMP

459 /System/Library/Extensions/LexmarkUSBMerge.kext

460 - com.lexmark.print.usbmerge

461 /System/Library/Extensions/hp_Deskjet_io_enabler.kext

462 - com.hp.print.hpio.Deskjet.kext

463 /System/Library/Extensions/hp_Inkjet1_io_enabler.kext

464 - com.hp.print.hpio.Inkjet1.kext

465 /System/Library/Extensions/hp_Inkjet3_io_enabler.kext

466 - com.hp.print.hpio.Inkjet3.kext

467 /System/Library/Extensions/hp_Inkjet4_io_enabler.kext

468 - com.hp.print.hpio.Inkjet4.kext

469 /System/Library/Extensions/hp_Inkjet5_io_enabler.kext

470 - com.hp.print.hpio.Inkjet5.kext

471 /System/Library/Extensions/hp_Inkjet8_io_enabler.kext

472 - com.hp.print.hpio.inkjet8.kext

473 /System/Library/Extensions/hp_Inkjet_io_enabler.kext

474 - com.hp.print.hpio.Inkjet.kext

475 /System/Library/Extensions/hp_Laserjet_io_enabler.kext

476 - com.hp.print.hpio.Laserjet.kext

477 /System/Library/Extensions/hp_Officejet_io_enabler.kext

478 - com.hp.print.hpio.Officejet.kext

479 /System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

480 - com.hp.print.hpio.PhotosmartPro.kext

481 /System/Library/Extensions/hp_Photosmart_io_enabler.kext

482 - com.hp.print.hpio.Photosmart.kext

483 /System/Library/Extensions/hp_designjet_series.kext

484 - com.hp.print.hpio.Designjet.kext

485 /System/Library/Extensions/hp_qc_io_enabler.kext

486 - com.hp.hpio.hp_psa530_630_io_enabler

487 /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns/ssudmdmcontrol.kext

488 - com.devguru.driver.SamsungACMControl

489 - DEVGURU Co., Ltd. (EZ5B6482X4)

490 /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns/ssudmdmdata.kext

491 - com.devguru.driver.SamsungACMData

492 - DEVGURU Co., Ltd. (EZ5B6482X4)

493 /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns/ssudmtp.kext

494 - com.devguru.driver.SamsungMTP

495 - DEVGURU Co., Ltd. (EZ5B6482X4)

496 /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns/ssudserial.kext

497 - com.devguru.driver.SamsungSerial

498 - DEVGURU Co., Ltd. (EZ5B6482X4)

499 /System/Library/Extensions/ssuddrv.kext

500 - com.devguru.driver.SamsungComposite

501 - DEVGURU Co., Ltd. (EZ5B6482X4)

502 /System/Library/Extensions/tun.kext

503 - com.cisco.cscotun

504

505 Applications

506

507 /Applications/Minecraft.app

508 - com.Mojang Specifications.Minecraft.Minecraft

509 - Mojang AB

510 /Applications/Wizard101.app

511 - com.kingsisle.wizard101

512 - KingsIsle Entertainment, Inc.

513

514 Frameworks

515

516 /Library/Frameworks/TSLicense.framework

517 - net.telestream.license

518 /Library/Frameworks/XSKey.framework

519 - com.apple.XSKey

520 /Users/USER/Library/Frameworks/SamsungKiesFoundation.framework

521 - com.samsung.kies.framework.foundation

522 /Users/USER/Library/Frameworks/SamsungKiesSerialPort.framework

523 - com.samsung.kies.framework.serialport

524

525 PrefPane

526

527 /Library/PreferencePanes/Flash Player.prefPane

528 - com.adobe.flashplayerpreferences

529 /Library/PreferencePanes/MediaLink.prefPane

530 - com.nullriver.MediaLink

531

532 Bundles

533

534 /Library/Application Support/Canon/ScanGear/Plugins/CNCL2006.plugin

535 - jp.co.Canon.bj.scan.2006

536 /Library/Application Support/Canon/ScanGear/Plugins/MPScannerUSB4.plugin

537 - jp.co.Canon.mp.scanner.usb4

538 /Library/Application Support/Canon/ScanGear/Plugins/acrop.plugin

539 - jp.co.canon.scangear.acrop

540 /Library/Application Support/Canon/ScanGear/Plugins/ausm.plugin

541 - jp.co.canon.scangear.ausm

542 /Library/Application Support/Canon/ScanGear/Plugins/balco.plugin

543 - jp.co.canon.scangear.balco

544 /Library/Application Support/Canon/ScanGear/Plugins/filter.plugin

545 - jp.co.canon.scangear.filter

546 /Library/Application Support/Canon/ScanGear/Plugins/gercg.plugin

547 - jp.co.canon.scangear.gercg

548 /Library/Application Support/Canon/ScanGear/Plugins/mc03.plugin

549 - jp.co.canon.scangear.mc03

550 /Library/Application Support/Canon/ScanGear/Plugins/mld1210.plugin

551 - jp.co.canon.scangear.mld2006

552 /Library/Application Support/Canon/ScanGear/Plugins/moire494.plugin

553 - jp.co.canon.scangear.moire494

554 /Library/Application Support/Canon/ScanGear/Plugins/nbs4mb.plugin

555 - jp.co.canon.scangear.nbs4mb

556 /Library/Application Support/Canon/ScanGear/Plugins/qare.plugin

557 - jp.co.canon.scangear.qare

558 /Library/Application Support/Canon/ScanGear/Plugins/rotate.plugin

559 - jp.co.canon.scangear.rotate

560 /Library/Application Support/Canon/ScanGear/Plugins/rstcol200.plugin

561 - jp.co.canon.scangear.rstcol200

562 /Library/Application Support/Canon/ScanGear/Plugins/smac.plugin

563 - jp.co.canon.scangear.smac

564 /Library/Application Support/Canon/ScanGear/Plugins/stad2008.plugin

565 - jp.co.canon.scangear.stad2008

566 /Library/Application Support/Canon/ScanGear/Plugins/zoom.plugin

567 - jp.co.canon.scangear.zoom

568 /Library/Internet Plug-Ins/Flash Player.plugin

569 - com.macromedia.Flash Player.plugin

570 - Adobe Systems, Inc.

571 /Library/Internet Plug-Ins/Quartz Composer.webplugin

572 - com.apple.QuartzComposer.webplugin

573 - Software Signing

574 /Library/Internet Plug-Ins/Silverlight.plugin

575 - com.microsoft.SilverlightPlugin

576 /Users/USER/Library/Address Book Plug-Ins/SkypeABCaller.bundle

577 - com.skype.SkypeABCaller

578 /Users/USER/Library/Address Book Plug-Ins/SkypeABChatter.bundle

579 - com.skype.SkypeABChatter

580 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

581 - com.skype.SkypeABDialer

582 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

583 - com.skype.SkypeABSMS

584 /Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

585 - com.Google.GoogleEarthPlugin.plugin

586 - Google Inc.

587 /Users/USER/Library/Widgets/SunlitEarth.wdgt

588 - com.doncarona.widget.SunlitEarth

589

590 Bundles (new)

591

592 /Library/Internet Plug-Ins/Flash Player.plugin

593 - com.macromedia.Flash Player.plugin

594 - Adobe Systems, Inc.

595 /Library/PreferencePanes/Flash Player.prefPane

596 - com.adobe.flashplayerpreferences

597 /System/Library/Intelligent Suggestions/Assets.suggestionsassets

598 - com.apple.MobileAsset.CoreSuggestions

599 - Software Signing

600

601 Library paths

602

603 /opt/cisco/vpn/lib/libcrypto.0.9.8.dylib

604 /opt/cisco/vpn/lib/libssl.0.9.8.dylib

605

606 Signatures

607

608 /Library/Bundles/MacHardwareTypes.bundle: bundle format unrecognized, invalid, or unsuitable

609 /System/Library/PrivateFrameworks/TracesOSKit.framework: bundle format unrecognized, invalid, or unsuitable

610

611 Non-loading kernel extensions

612

613 /System/Library/Extensions/AppleOSXUSBNCM.kext

614 - com.apple.driver.AppleOSXUSBNCM

615 - Software Signing

616 /System/Library/Extensions/BJUSBMP.kext

617 - jp.co.canon.bj.kext.BJUSBMP

618 /System/Library/Extensions/tun.kext

619 - com.cisco.cscotun

620

621 Installations

622

623 Adobe Flash Player: 2016-03-23, 11:45 PM

624 Adobe Acrobat Reader DC (15.010.20060): 2016-03-12, 2:13 PM

625 Adobe Flash Player: 2016-03-10, 5:02 PM

626 Adobe Acrobat Reader DC (15.010.20059): 2016-02-27, 5:28 PM

627 Full Deck Solitaire: 2016-02-21, 2:13 PM

628

629 Elapsed time (sec): 1409

dlagoe wrote:

Running Safari under OSX 10.11.4 on my iMAC recently started causing multiple freezes per day which could only be remedied by a hard reboot - using the power button. After running disk utility and resetting pram - no change. I stopped using Safari & switched to firefox and the problem has not occurred for 3 days.

The reason I switched from PC to mac was to get away from such annoying system crashes. I have seen many posts from folks with similar problems but I don't know how to decide which of the hundreds of different suggestions will actually solve the problem. Hopefully someone can give me some direction. Spending countless hours trying to correct software problems is not my cup of tea. Maybe it's time to give a PC another try.

If you don't use top sites -- edit them all out -- Safari automatically adds frequently visited sites to top sites -- and it refreshes them -- so if you go into a site via a bookmark and top sites refresh that causes a slow down -- when you remove a top site it goes into a list of sites to never set as a top site -- if you reset Safari - top sites - it reloads a set of defaults -- if you don't tidy up top sites - all clearing the cache does is cause all that stuff to reload.

Also -- if you have not set up preferences for Spotlight - do so -- Finder/Spotlight trying to index websites can also cause a freeze.

The freezes with Safari have been happening since Snow Leopard - and appear to be an overload of some sort to the Finder/spotlight.

My computer has the same exact problem after updating to 10.11.4. My computer froze while I was watching a youtube video and I had to do a hard reboot to get it working again.

I am having the exact same issue after 10.11.4 update . I have macbook pro retina 13 inch early 2015. i have this macbook for 6 months and this issue never happened before. macbook completely freeze while using safari and trackpad/keyboard/lid nothing works. i could only hard reset with power key. PLEASE HELP!