my husbands phone just stopped working and said it needed to be activated and took him to the ID and Password screen it is working now but want to make sure that wasnt someone trying to hack into our information

my husbands phone just stopped working and said it needed to be activated and took him to the ID and Password screen it is working now but want to make sure that wasnt someone trying

iPhone 4, iOS 7.0.2

Posted on Mar 24, 2016 9:01 AM

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2 replies

Mar 24, 2016 2:42 PM in response to amstu0512

Greetings amstu0512,


Thanks for using the Apple Support Communities!


I understand that after updating your iPhone to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.


We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.


If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support


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my husbands phone just stopped working and said it needed to be activated and took him to the ID and Password screen it is working now but want to make sure that wasnt someone trying to hack into our information

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