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iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,

Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.

I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

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Posted on Mar 24, 2016 7:08 PM

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

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Mar 24, 2016 7:08 PM in response to mor1s

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

Mar 25, 2016 8:11 AM in response to mor1s

iOS 9.3 appears to be buggy in general, but there does seem to be a specific issue with 6S (and perhaps 6S plus) with regards to not being able to click on hyperlinks in Safari, Mail, and other apps where the hyperlinks link to the Safari browser. Interestingly, some Google-related links on my Safari seem to work when clicked on. But all other regular websites don't. And, as other posters have noted, when using another browser such as Chrome, Firefox, Dolphin, etc, clicking on website hyperlinks doesn't seem to work either...but a "long click" and opening the link in a new tab works.


I hope this is fixed soon, but I'm wondering if it has anything to do with the 3D touch feature as that's one of the biggest differences between the 6S and other iOS devices.

Mar 25, 2016 8:31 AM in response to mor1s

I am calling Apple right now as you guys are right my iPad Pro has no issues with any type of links that I am having issues with with my iPhone 6s Plus. Messages, email and safari. I couldn't even get to this website without going to Chrome having opening a new tab and I was able to get here.

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

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