Q: final cut express 4 will not recognize my password or what password is it looking for

Are you sure it is not asking for the serial number that should be with the packaging?

Can you post a screen shot of the dialog box?

MtD

I have a similar problem. The system ask for the serial number. I gave all the number I could find on the original box I have, it do not accept it. I does accept the upgrade number but not the serial one?

It's easy to mix up O and 0, I and 1.

The serial numbers are groups in triplets, three letters then three numbers. e.g.. OIR-015..............

Al