Q: My Apple TV won't accept my ID or password and wont leave the home sharing/settings page
I recently moved and I am trying to set up my apple tv but it wont accept my id or password even though it is obviously correct. I have tried unplugging it, I have reset it I have rest my Wifi and nothing is working. This never happened before I moved. I can either try home sharing or go to my settings and nothing else.
Apple TV
Posted on Mar 24, 2016 2:56 PM
When the ATV is disconnected from the internet, this is how it behaves.
Assuming you have a new internet connection at your new place, you need to confirm your wifi network is connected to the internet and then reconnect to your wifi in the settings menu.
This guide is useful:
Get help with Wi-Fi networks on your Apple TV - Apple Support
Posted on Mar 25, 2016 8:43 AM