Possible Solution for iOS 9.3 update breaking iPad2

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Level 1

8 points

Possible Solution for iOS 9.3 update breaking iPad2

After spending an hour on online chat with a very dedicated Ashley, she walked me through restoring my iPad. They now have it set to roll back to 9.2.1 for iPad users until they figure out what the problem was. Here's a link to what she had me do:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Be VERY patient! iTunes sat in 'Waiting for iPad' mode for at least 15 minutes. I was about to shut down everything and start from scratch. Ashley and I had disconnected knowing this was what I was going to do. I looked down and lo and behold it finally entered restore mode. I had a recent backup, so now it's restoring those items as well. Hope this helps some of you!

Posted on Mar 24, 2016 6:44 PM

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Answer 1

MichelPM

Level 10

81,541 points

Mar 24, 2016 6:51 PM in response to ducky1776

Latest Apple news posted, unbelievably, ELSEWHERE other than on Apple's own website/community tech forums.

Apparently Apple has now halted iOS 9.3 updates due to growing Activation Server Lock issues.

http://www.imore.com/apple-working-ios-93-fix-older-iphone-ipad

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Answer 2

Mar 24, 2016 7:59 PM in response to ducky1776

Thank you so much for the info, I had to restore, but at least I've got my iPad back again. Many thanks.

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Answer 3

brenden dv

Community Specialist

Mar 25, 2016 9:51 AM in response to ducky1776

Hi ducky1776,

Thanks for using the Apple Support Communities! I understand that you were having some issues activating your iPad 2 after a recent update to iOS 9.3. I'm glad to hear that Ashley in Apple Support was able to help you resolve your issues. For anyone else having similar issues, you may find the information and steps outlined in the following article helpful:

If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support

Regards

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