Marco Busch

Q: OS X Yosemite v10.10.5

I've updated my OS X Yosemite to the version 10.10.5, but after this update I couldn't enter my iCloud password on iMessage, FaceTime and iCloud setting anymore. After some attempts appeared a message saying that I should verify my password on System Preferences.

 

When I go to the iCloud settings (System Preferences) I can see that my profile is there, but the buttons are locked (even the "account details" button) and there is a message in the upper part of the iCloud setting window saying "Enter your password to continue using iCloud" and then there is a button unlocked to click and enter the password. After had entered the password the system process it and close the popup password setting and absolutely nothing happens.

 

What can I do to solve this problem?

 

I have restarted the Mac a dozen times, logged off, checked the iCloud settings from browser (which seemed to be ok)...I've searched solutions on Apple Suport page and talked to friends about that.

 

I am tired about it!

 

Thank you so much if you can contribute with some solution.

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Mar 24, 2016 9:23 PM

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Q: OS X Yosemite v10.10.5

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