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Helpful answers
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Mar 26, 2016 10:23 AM in response to Bucky B Kattby jeremy_v,Hi Bucky,
Thanks for visiting Apple Support Communities.
If you're not able to restore your iPhone 6 using iTunes, you can find some troubleshooting steps to try in the following links:
If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Resolve iOS update and restore errors in iTunes
Best Regards.
