Treasure16

Q: Iphone6 , upgraded storage still can't take photos etc, cannot download apps or upgrade , emails keeps cutting out.

IPhone6, upgraded my storage , can't take photos , I've deleted apps , and pics. Cannot upgrade or download new apps. Emails cutting out. I have switched phone on and off , still not working.

iPhone 6, iOS 9

Posted on Mar 25, 2016 2:15 AM

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Q: Iphone6 , upgraded storage still can't take photos etc, cannot download apps or upgrade , emails keeps cutting out.

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  • by pedro d,

    pedro d pedro d Mar 26, 2016 2:15 PM in response to Treasure16
    Community Specialists
    Mar 26, 2016 2:15 PM in response to Treasure16

    Hello there, Treasure16.

     

    It seems that you've run out of storage space on your iPhone and are no longer able to take photos. The following Knowledge Base article, although written for updating your phone, has practical steps for freeing up storage on your iOS device:

     

    If you need more space for an iOS update

     

    Delete content manually

    If there isn't enough space to download and install an update, iOS 9 tries to make more space. It temporarily removes some downloadable parts of installed apps. You shouldn't need to remove or relocate any content. But in some cases, it's necessary to manually delete some content.

    In the Usage Settings menu, you can see how much space your apps use and delete the ones you don't need. You can always re-download your purchased apps or other content later. Follow these steps:

    1. Tap Settings > General > Storage & iCloud Usage > Manage Storage.
    2. Select any app to see how much space it uses, and tap Delete App to remove it. Some apps, such as Music and Videos, let you delete parts of their documents and data.
    3. Install the iOS update again. Tap Settings > General > Software Update.

    You can also reduce the size of your Photo library by turning on iCloud Photo Library and Optimizing your device storage. Learn more about app storage space and content.

     

    In your instance you need to make room on your device, regardless of the amount of iCloud Storage you have purchased.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.