Sorry because of its privacy settings,this video cannot be played here

HI since doing the update yesterday to iOS 9.3 I'm getting "sorry because of its privacy settings, this video cannot be played here" on safari, and Google. The video played till the update. they play ok on Samsung tablet and on PC. Anybody know what the problem is?User uploaded file

iPad Air, iOS 9.3

Posted on Mar 25, 2016 2:20 AM

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22 replies

Mar 25, 2016 2:26 AM in response to susiefromlangen

Is cookies enabled?

Settings > Safari > Block Cookies > Allow from Websites I Visit

Make sure it not on Private Browsing


Visit sites without making history. Tap User uploaded file, then tap Private. Sites you visit won’t appear in iCloud Tabs or be added to History on your iPad. To put away your private sites, tap User uploaded file, then tap Private again. You can close the pages, or keep them for viewing the next time you use Private Browsing Mode.

Mar 25, 2016 10:43 AM in response to susiefromlangen

susiefromlangen wrote:


OK force restart done , still no joy, I think it must be an iOS problem because the videos play in android and by Windows 7 but thanks for your help!


Do you have any content blockers installed? Sometimes the way they block resources causes websites to think the web browser is in Private Browsing Mode.


Go to Settings > Safari > Content Blockers, then turn off any blockers that you have turned on, then try to reload the web page. (I don't think you need to quit Safari, but it won't hurt. Double-press the Home button, then swipe up on the Safari image.)


If the video starts working, turn the content blocker(s) back on (one at a time) to find out which one is causing the issue. Sometimes there is a way to report a website that doesn't work with a given content blocker (or disable the content blocker for a website), but that's beyond the scope of this forum (at least without knowing which content blocker is causing the issue).

Mar 25, 2016 11:39 AM in response to susiefromlangen

I've been experiencing the same difficulties with Vimeo for some reason. I normally watch videos from a website called Rover's Morning Glory and they use Vimeo. Once I updated my iOS, I kept receiving the same error message. I've tried everything including changing the settings and restarting the phone. If anyone has any answers to this problem, I would greatly appreciate them!

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Sorry because of its privacy settings,this video cannot be played here

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