deirdre100

Q: Apple ID email address not valid

iPad 4 has recently been updated to the current OS. Once this was done it asked for Apple id and password. The Apple id email address that was used to set up this iPad is not valid, so we cannot access this email to reset the Apple id password. Is there any way of resetting the email address associated with the iPad? At the moment we cannot get past the set up screens, so we cannot access settings etc.

iPad, iOS 9.3

Posted on Mar 25, 2016 2:00 AM

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Q: Apple ID email address not valid

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