Help! El Capitan has been too much pain. Too many crashes :(

I am writing here because I am unable to do my work ever since I upgraded to El Capitan from my 10.7.8 lion. I changed my motherboard, I replaced my RAM from 2 gb to 8gb, and just yesterday I upgraded to 10.11.4 and it crashed again. I cannot say when it will crash next because I am getting auto crash and restart 5 to 6 times a day everyday. I cannot edit the photo in photoshop because it crashes soon. I cannot write on Scrivener while browsing web on chrome because it crashes somehow. I cannot listen to music on itunes and work on my macbook because it crashes after sometime. Help! My previous os lion never crashed in a year but now I crash 5 to 6 times everyday. Please help! Its my late 2011 macbook pro. Also, How can I downgrade to lion OSX now. I don't have backup or anything. Please serious help needed. Below is the recent crash report.

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Mar 25, 2016 2:03 AM

Reply
35 replies

Mar 25, 2016 2:04 AM in response to Awan K S

Anonymous UUID: 2669ABD9-20AB-91DB-25FF-F2147FCAA82C



Fri Mar 25 14:33:13 2016



*** Panic Report ***

panic(cpu 2 caller 0xffffff80065ce40a): Kernel trap at 0xffffff7f89283a79, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8101752c20, CR3: 0x000000000a6cd000, CR4: 0x00000000000626e0

RAX: 0x0000000080000000, RBX: 0x0000000000000b09, RCX: 0x0000000000000b08, RDX: 0x0000000000000b08

RSP: 0xffffff911315bb40, RBP: 0xffffff911315bb60, RSI: 0xffffff8101750000, RDI: 0xffffff801a882c00

R8: 0xffffff911315bbf8, R9: 0xffffff7f89247c3a, R10: 0xffffff7f89472700, R11: 0x00000aba56748696

R12: 0x000000000000000f, R13: 0x0000000000000000, R14: 0xffffff8101750000, R15: 0xffffff801a882c00

RFL: 0x0000000000010206, RIP: 0xffffff7f89283a79, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8101752c20, Error code: 0x0000000000000002, Fault CPU: 0x2, PL: 0

Mar 25, 2016 2:06 AM in response to Awan K S

Backtrace (CPU 2), Frame : Return Address

0xffffff911315b7d0 : 0xffffff80064dab12

0xffffff911315b850 : 0xffffff80065ce40a

0xffffff911315ba30 : 0xffffff80065ec273

0xffffff911315ba50 : 0xffffff7f89283a79

0xffffff911315bb60 : 0xffffff7f8928416e

0xffffff911315bbc0 : 0xffffff7f8929a978

0xffffff911315bbe0 : 0xffffff7f89242b13

0xffffff911315bca0 : 0xffffff7f89242bd5

0xffffff911315bce0 : 0xffffff7f891c6dcc

0xffffff911315bd10 : 0xffffff7f891ce7c3

0xffffff911315bd30 : 0xffffff7f891ce731

0xffffff911315bd60 : 0xffffff7f891dc627

0xffffff911315bdc0 : 0xffffff7f892478bc

0xffffff911315bdf0 : 0xffffff7f891e8713

0xffffff911315be20 : 0xffffff7f876c2ed8

0xffffff911315be40 : 0xffffff7f876c2e6b

0xffffff911315be70 : 0xffffff7f891d3bcf

0xffffff911315bea0 : 0xffffff7f891e9a65

0xffffff911315bed0 : 0xffffff7f891e6ae3

0xffffff911315bef0 : 0xffffff8006ab4956

0xffffff911315bf40 : 0xffffff8006ab27c1

0xffffff911315bf80 : 0xffffff8006ab28b6

0xffffff911315bfb0 : 0xff

Mar 25, 2016 2:12 AM in response to Awan K S

Model: MacBookPro8,2, BootROM MBP81.0047.B2C, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 914358784 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x4B4E574D58312D4859412020202020202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533642465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.4f4 17685, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Mar 25, 2016 3:58 AM in response to Awan K S

The first task you should perform is to backup all of your data.


It would be helpful if you posted the entire kernel panic report. There may be pertinent information in the section you omitted.


Reset the SMC and the NVRAM:


https://support.apple.com/en-us/HT201295


https://support.apple.com/en-us/HT204063


Then try a safe boot:


https://support.apple.com/en-us/HT201262


Any change?


Ciao.

Mar 25, 2016 5:16 AM in response to OGELTHORPE

I restarted my laptop from the save mode. I could not use anything in safe mode because screen lagged a lot. I also, just reset my SMC. The computer runs smooth for some moment and then as I go browsing the internet and open itunes then, my computer freezes or crashes. This had never happened in a year when I was on lion. After the update to 10.11.2 I had to change my motherboard, replace my ram and I still see this crash. It's hard for me to live with this because I had spend a lot of bucks buying macbook.


Also, I really don't care about my data anymore, all I need is smooth OS. Please please help! El Capitan ruined my macbook 😢

Mar 25, 2016 5:27 AM in response to OGELTHORPE

Anonymous UUID: 2669ABD9-20AB-91DB-25FF-F2147FCAA82C



Tue Mar 15 18:54:07 2016



*** Panic Report ***

panic(cpu 0 caller 0xffffff802f3d255a): Kernel trap at 0xffffff7fb20ba4ad, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff812a47686c, CR3: 0x0000000033505000, CR4: 0x00000000000626e0

RAX: 0x0000000080000000, RBX: 0x000000000000059c, RCX: 0x000000000000059b, RDX: 0x000000000000059b

RSP: 0xffffff8139a83b40, RBP: 0xffffff8139a83b60, RSI: 0xffffff812a475200, RDI: 0xffffff804477ec00

R8: 0xffffff8139a83bf8, R9: 0xffffff7fb207ea4c, R10: 0xffffff7fb22a96f0, R11: 0x0000274962dc148d

R12: 0x000000000000000f, R13: 0x0000000000000000, R14: 0xffffff812a475200, R15: 0xffffff804477ec00

RFL: 0x0000000000010206, RIP: 0xffffff7fb20ba4ad, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff812a47686c, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0



Backtrace (CPU 0), Frame : Return Address

0xffffff8139a837d0 : 0xffffff802f2df792

0xffffff8139a83850 : 0xffffff802f3d255a

0xffffff8139a83a30 : 0xffffff802f3f0233

0xffffff8139a83a50 : 0xffffff7fb20ba4ad

0xffffff8139a83b60 : 0xffffff7fb20baba2

0xffffff8139a83bc0 : 0xffffff7fb20d13ac

0xffffff8139a83be0 : 0xffffff7fb2079925

0xffffff8139a83ca0 : 0xffffff7fb20799e7

0xffffff8139a83ce0 : 0xffffff7fb1ffdef0

0xffffff8139a83d10 : 0xffffff7fb20058e7

0xffffff8139a83d30 : 0xffffff7fb2005855

0xffffff8139a83d60 : 0xffffff7fb2013757

0xffffff8139a83dc0 : 0xffffff7fb207e6ce

0xffffff8139a83df0 : 0xffffff7fb201f843

0xffffff8139a83e20 : 0xffffff7fb0522fe4

0xffffff8139a83e40 : 0xffffff7fb0522f77

0xffffff8139a83e70 : 0xffffff7fb200acf3

0xffffff8139a83ea0 : 0xffffff7fb2020b95

0xffffff8139a83ed0 : 0xffffff7fb201dc13

0xffffff8139a83ef0 : 0xffffff802f8b6ef6

0xffffff8139a83f40 : 0xffffff802f8b4d61

0xffffff8139a83f80 : 0xffffff802f8b4e56

0xffffff8139a83fb0 : 0xffffff802f3ccf77

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(205.1)[9B36322F-2685-3BDD-9734-9BCC39A0AF9 4]@0xffffff7fb1ffb000->0xffffff7fb2066fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7fafb2c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0 xffffff7fb0664000

com.apple.AMDRadeonX3000(1.4)[04636228-24F3-3C20-B4B4-7C5AFACEDFDB]@0xffffff7fb 2075000->0xffffff7fb24cffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7fafb2c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0 xffffff7fb0664000

dependency: com.apple.iokit.IOAcceleratorFamily2(205.1)[9B36322F-2685-3BDD-9734-9BCC39A0AF9 4]@0xffffff7fb1ffb000

com.apple.iokit.IOSurface(108.0.1)[5D984125-CEC9-39B6-BA6E-6C6C6004552C]@0xffff ff7fb051e000->0xffffff7fb0530fff



BSD process name corresponding to current thread: kernel_task



Mac OS version:

15D21



Kernel version:

Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64

Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C

Kernel slide: 0x000000002f000000

Kernel text base: 0xffffff802f200000

__HIB text base: 0xffffff802f100000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)



System uptime in nanoseconds: 43196145012698

last loaded kext at 23375948625164: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fb2d9a000, size 32768)

last unloaded kext at 23465296730563: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fb2d9a000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.20.22

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.4.0

com.apple.AMDRadeonX3000 1.4.0

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCLMU 208

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleMuxControl 3.12.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.kext.AMD6000Controller 1.4.0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOAcceleratorFamily2 205.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.kext.AMDSupport 1.4.0

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.CoreStorage 517.20.1

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Mar 25, 2016 5:32 AM in response to OGELTHORPE

EtreCheck version: 2.9.10 (261)

Report generated 2016-03-25 18:11:56

Download EtreCheck from https://etrecheck.com

Runtime 3:23

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is restarting

Description:

Crashes!!! 😟


Hardware Information:

MacBook Pro (15-inch, Late 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1002


Video Information:

Intel HD Graphics 3000

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 914358784 MB


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (69.88 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 45


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/StartupItems/BRESINKx86Monitoring

[not loaded] com.bresink.driver.BRESINKx86Monitoring (8.0 - 2012-05-08) [Support]


/System/Library/Extensions

[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0 - 2016-03-25) [Support]

[not loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1 - 2016-03-25) [Support]

[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0 - 2016-03-25) [Support]

[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4 - 2016-03-25) [Support]

[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2016-03-25) [Support]

[not loaded] com.wdc.driver.USBHP (1.0.11 - 2016-03-25) [Support]

[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6 - 2016-03-25) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 163 Apple tasks

[running] 68 Apple tasks


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 162 Apple tasks

[running] 79 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-05-16) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2013-02-25) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2012-12-13) [Support]


Launch Daemons:

[loaded] com.adobe.SwitchBoard.plist (2012-05-16) [Support]

[loaded] com.adobe.fpsaud.plist (2016-03-19) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2012-12-13) [Support]


User Launch Agents:

[loaded] com.BlueStacks.AppPlayer.Service.plist (2015-10-07) [Support]

[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (2015-10-07) [Support]

[failed] com.BlueStacks.AppPlayer.Updater.plist (2015-10-07) [Support]

[loaded] com.bittorrent.uTorrent.plist (2016-01-22) [Support]

[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]

[running] com.hp.printerAgent.plist (2010-10-18) [Support]


User Login Items:

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

WDSecurityHelper UNKNOWN (missing value)


Other Apps:

[running] com.google.Chrome.52832

[running] com.google.android.mtpagent.88992

[loaded] 410 Apple tasks

[running] 167 Apple tasks


Internet Plug-ins:

SharePointBrowserPlugin: 14.1.0 (2012-05-10) [Support]

FlashPlayer-10.6: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]

QuickTime Plugin: 7.7.3 (2016-03-25)

Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]

JavaAppletPlugin: Java 8 Update 73 build 02 (2016-03-14) Check version

Default Browser: 601 - SDK 10.11 (2016-03-25)


User internet Plug-ins:

Folx3Plugin: 3.0.1 - SDK 10.6 (2015-10-11) [Support]

Picasa: 1.0 (2012-04-25) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]


Safari Extensions:

Folx (2015-10-12)

Folx Safari Extension (2012-06-25)


3rd Party Preference Panes:

Flash Player (2016-03-19) [Support]

Growl (2012-05-16) [Support]

Java (2016-03-14) [Support]

Perian (2011-07-24) [Support]


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 429.00 GB

Destinations:

bigrsharma [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 429.00 GB X 3)


Top Processes by CPU:

5% mds

2% WindowServer

2% kernel_task

1% fontd

0% SystemUIServer


Top Processes by Memory:

819 MB Google Chrome Helper(7)

754 MB kernel_task

549 MB mdworker(11)

246 MB Google Chrome

238 MB ocspd


Virtual Memory Information:

1020 MB Free RAM

7.00 GB Used RAM (1.46 GB Cached)

0 B Swap Used


Diagnostics Information:

Mar 25, 2016, 05:54:00 PM Self test - passed

Mar 25, 2016, 05:52:09 PM /Library/Logs/DiagnosticReports/WindowServer_2016-03-25-175209_[redacted].cpu_r esource.diag [Details]

/System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer

Mar 25, 2016, 05:31:47 PM /Library/Logs/DiagnosticReports/Google Chrome_2016-03-25-173147_[redacted].hang

/Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Mar 25, 2016, 02:33:15 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-25-143315_[redacted].panic [Details]

Mar 24, 2016, 06:53:08 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-24-185308_[redacted].panic [Details]

Mar 21, 2016, 02:49:34 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-21-144934_[redacted].panic [Details]

Mar 18, 2016, 09:44:15 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-18-214415_[redacted].panic [Details]

Mar 17, 2016, 09:46:02 AM /Library/Logs/DiagnosticReports/Kernel_2016-03-17-094602_[redacted].panic [Details]

Mar 16, 2016, 08:43:51 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-16-204351_[redacted].panic [Details]

Mar 16, 2016, 03:41:02 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-16-154102_[redacted].panic [Details]

Mar 15, 2016, 06:54:08 PM /Library/Logs/DiagnosticReports/Kernel_2016-03-15-185408_[redacted].panic [Details]


Mar 25, 2016 5:33 AM in response to Awan K S

This sounds more like a hardware issue.


Is your computer a Macbook Pro 15 inch Late 2011?


The problem may be due to a GPU issue.


GPU issues MacBook Pro Repair Extension Program for Video Issues : Repair Program


Try using this program to turn off the onboard Graphics Processing Unit and see if that helps.

GFX Card Status: GfxCardStatus


The problem could also be a hard drive failing or bad SATA cable.


Kim

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Help! El Capitan has been too much pain. Too many crashes :(

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