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iphone is stuck and is not switching off either

Hi. I was updating my iphone to the latest iOS version 9.3. Everything went smoothly, then it started verifying the update. A few seconds later, a message box appeared saying that iOS 9.3 failed to update because connectivity issues, and the verifying update sign was constantly showing on the screen. Because of that sign, I was unable to do anyhting on the phone, so I asked Siri to switch off the wifi because I thought that would help make the sign go away but after turning the wifi off, there was still nothing I could do. Even the iphone is not turning off. Now the phone is stuck and I am unable to do anything. Please help me with this and let me know what I should do as soon as possible. Thanks!

iPhone 5, iOS 9.2.1

Posted on Mar 25, 2016 3:47 AM

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Posted on Mar 25, 2016 5:39 AM

Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support

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iphone is stuck and is not switching off either

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