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Damaged Screen Coating Late 2013 Macbook Pro?

15-Inch Macbook Pro Retina Late 2013 Model - OS X El Capitan


The coating of my macbook screen has had worn over the period I've owned it, just from cleaning with a cloth that came with the macbook. At first I thought this might just be an isolated issue, however it came to my attention that several other macbook owners have similar damage to the screen coating. I've read a few articles and apparently Apple have a repair ongoing for the screens.


My Macbook is no longer under the warranty due to me purchasing it in late 2013.


My question out of all of this is; Is Apple going to replace the screens and/or the coating? If not is there a way I can fix this and prevent it from happening again?


- Cohen


Link to article on replacement screens - http://www.macworld.com/article/2994479/macbook/report-apple-will-replace-retina -macbook-pro-screens-with-bad-coating.ht…

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Mar 25, 2016 5:47 AM

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Posted on Mar 5, 2017 11:42 AM

Hi Cohen, I have the same problem with my Late 2013 MacBook Pro 15in retinal display. Major stain in the middle of the screen. I really think Apple should come out and admit this problem and offer a clear solution to loyal customers. I've owned ~6 MacBook Pros and never seen an issue like this.


Did they fix your problem at no cost? If so, how did you go about it?

Thanks, Ken


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Mar 5, 2017 11:42 AM in response to Cohen98

Hi Cohen, I have the same problem with my Late 2013 MacBook Pro 15in retinal display. Major stain in the middle of the screen. I really think Apple should come out and admit this problem and offer a clear solution to loyal customers. I've owned ~6 MacBook Pros and never seen an issue like this.


Did they fix your problem at no cost? If so, how did you go about it?

Thanks, Ken


User uploaded file

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Mar 25, 2016 6:54 PM in response to Cohen98

Sorry, one cannot contact Apple by email.

But you can call Apple or ask AppleCare to contact you.


Click  in the menu bar.

About This Mac > Service > Show my service and repair options


User uploaded file



> Contact Apple Support > Service Requests and Troubleshooting > Display issue

No thanks, Continue


Choose the option you prefer like “Schedule a Call”.


If everything goes well and things are in order, they will send you a box by FedEx to send your Mac for repair.

Be sure to Backup the computer before sending it.

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Damaged Screen Coating Late 2013 Macbook Pro?

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